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Internship in It/computer Science

5 months ago

Petaling Jaya, Malaysia Konica Minolta Business Solutions Full time

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

**Responsibilities**:

- Provide Hardware and Software support both locally and remotely and escalating appropriately.
- Be the first point of contact for all support or service calls on a daily or weekly basis.
- Complete Daily Operations and manage all calls in accordance to the service desk process and procedures.
- Ensure that the Superior is notified of any on-going faults and training
- Performs other related duties as and when directed by Superior - Provide support and set up for presentations and video conferencing both on and off site.
- Communication and liaison with IT vendors and suppliers
- Make recommendations for all IT related purchases needed for the entire organization
- Managing user’s expectations - Provide good customer service at all times striving to exceed client and business expectations.

**Job Requirements**:

- Good communication skills in Malay, English and Mandarin language for both spoken and written
- No work experience required.

**Job Type**: Internship
Contract length: 6 months

**Salary**: RM1,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Application Question(s):

- Please provide your internship period (start date-end date).

Expected Start Date: 11/03/2024