Business Process Documentation Specialist

2 weeks ago


Petaling Jaya, Malaysia FUJIFILM Business Innovation Asia Pacific Pte. Ltd. Full time

Utilize process mapping and documentation techniques to accurately represent the workflow, inputs, outputs, and decision points of each process.
- Ensure the accuracy, quality and completeness of all process documentation by conducting reviews, validations, and updates as necessary.
- Track and report periodical status of completion.
- Create a centralized process documentation repository for all process documentation.
- Collect data on process gaps, inefficiencies, and possible opportunities for improvement throughout the documentation process.

**Requirement**:

- Bachelor's degree in Business Administration / Management / Operations Management / Engineering / Science / Information Technology or any related field with 4 or more years of relevant work experience.
- Proven hands-on experience in business process documentation or related roles with the ability to accurately produce detailed process documentation.
- Knowledge of process documentation standards such as BPMN or ISO is desirable.
- Lean Six Sigma Black Belt Certification / Demonstrated business process improvement experience (DMAIC) are added advantages.
- Strong ability to understand complex technical concepts and processes in a highly matrixed environment.
- Strong stakeholder management, analytical, workshop facilitation, interviewing, project management, and creative problem-solving skills.
- Strong team-player with proven ability to effectively work in a team-based model and collaborate with and influence various business functions within an organization.
- Proficiency with Microsoft Office Suite, as well as process mapping and analysis tools.
- Ability to connect the dots to deliver wholistic outcomes
- Detail-oriented with a focus on accuracy and consistency in documentation.
- Proficiency in verbal and written communication, able to articulate the key findings of the data/information and summarize into presentation form.

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM5,000.00 - RM8,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday



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