Customer Service Executive
7 months ago
Handle daily operations for shipment including documentation.
- To Correspondence with shipper/consignee & agent for new shipment
- Monitor closely the progress of work orders from place booking to release booking and keep the customers informed regularly.
- Communicate with the shipper for sailing schedule, booking confirmation, and other related documents.
- Communicate with the agent for container arrangement and custom documents.
- Communicate with overseas agents for pre-alert and other requirements.
- Attentive to the details of booking and make sure all requests are responded to timely for meet the requirements of customers.
- Prepare all necessary shipping documents such as bill of lading (BL), shipping instruction (SI) and submit before closing without any delay.
- To ensure all invoice and payment are issue accordingly and upload all the documents to Smart Sheet for well record purpose.
- Process shipments by the SOP and strictly following company procedure.
- Perform any ad-hoc duties as assigned or required from time to time.
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Customer Service Executive
6 months ago
Setia Alam, Malaysia Spark Hunts Resources Full time**Customer Service Executive** **Job Descriptions**: - Identifying customer needs and providing solutions based on company standards operating procedures - Assist guest check in / check out process **Job Requirements**: - SPM, Diploma in any field can apply - Problem solving & Multi-tasking skills - Proficient in Microsoft office (Excel & Words) -...
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Customer Service Assistant
6 months ago
Setia Alam, Malaysia Spark Hunts Resources Full time**Customer Service Executive** **Job Descriptions**: - Identifying customer needs and providing solutions based on company standards operating procedures - Assist guest check in / check out process **Job Requirements**: - SPM, Diploma in any field can apply - Problem solving & Multi-tasking skills - Proficient in Microsoft office (Excel & Words) -...
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Customer Service Executive
6 months ago
Setia Alam, Malaysia MCM Group Full timeJob description: - Handle customers enquiry from different sales channels and attend to customer professionally. - Require to answer enquiry after working hours. - Maintain good relationships with customer and ensure repeat customer. - Perform after sales service and follow up for purchased customer. - Resolve customer complaints and concerns quickly. -...
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Travel - Customer Service
6 months ago
Setia Alam, Malaysia Holidaygogogo Tours Sdn Bhd Full time2. Research and network with reliable coach rental company for partnership. 3. To advise clients with booking flights or coach rental to their desired destinations and make necessary arrangements. 4. Execution of paper work (from quotation, reservation, payment follow up to invoicing). 5. After sales follow up. 6. Onsite visit when...
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Customer Service
6 months ago
Setia Alam, Malaysia OPENB TECHNOLOGY SDN BHD Full timeMaintain good relationship with customers and transporters and constant liaison with sales team. - Responsible for attending sales enquires with consistent follow up. - Handle incoming customer inquiries via live chat, inbound & outbound calls, and social media. - Upsell and promote our services and products. - Provide advice related to general inquiries,...
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Customer Service
6 months ago
Setia Alam, Malaysia Straqta Sdn Bhd Full timeJob Scope - Attend to client enquiry via whatsapp / calls - Arrange client appointment with technician team - Follow up with client on payment - Key in receipt upon client payment Requirement - Willing to reply to client enquiry out of working hour - Experience in customer service is an advantage **Job Types**: Freelance, Internship, Fresh graduate,...
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Customer Service Manager
6 months ago
Setia Alam, Malaysia OPENB TECHNOLOGY SDN BHD Full timeLead the customer service team, develop policies and procedures, monitor interactions and feedback, and resolve escalated issues to ensure excellent customer support. - Reach out to influencers via direct messages, and other communication channels to establish partnerships for advertising our products/services. - Managing the day-to-day customer enquiries,...
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Customer Service
6 months ago
Setia Alam, Malaysia OPENB TECHNOLOGY SDN BHD Full timeActively follow up with prospective customers and persuade client to signed up for our services. - Responding to client inquiries in a timely and professional manner. - Any other ad-hoc duties as required. - **Requirements**:_ - Fresh graduates Welcome to apply. - Strong analytical and problem-solving skills. - Able to perform with minimum supervision and...
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Customer Service
7 months ago
Setia Alam, Malaysia Sifu Edu & Learning Sdn Bhd Full timeRequirements: 1. Min Diploma (Diploma in Customer Service or Diploma in Education Preferred) 2. Able to converse well in English or Mandarin Responsibility: 1. Manage student's registration and schedules. 2. Advise and consult students' academic situation/results. 3. Communicate with tutors to ensure classes run smoothly. 4. Handles other tasks from...
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Customer Service
6 months ago
Setia Alam, Malaysia OPENB TECHNOLOGY SDN BHD Full timeHandle incoming customer inquiries via live chat, inbound & outbound calls, and social media. - Upsell and promote our services and products. - Provide advice related to general inquiries, accounts, profiles, billings, withdrawals, and payments. - Respond to client inquiries in a timely and professional manner. - Any other ad-hoc duties as required. -...
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Sales & Customer Services
6 months ago
Setia Alam, Malaysia EMBUN LIGHTING & DECORATION SDN BHD Full time**Job brief** - Provide excellent customer service, present / propose lighting for homeowners and Interior Designers. - No prior Lighting experience or knowledge is required as training will be provided. Those with Smart Home technology background or interest in this area will have an added advantage. **Responsibilities** - Services walk in customers,...
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Admin Customer Service
6 months ago
Setia Alam, Malaysia Rosierra Global Sdn Bhd Full timeList-ID: 103552374Today 15:30 **Job Description**: - Kami dari syarikat Rosierra Global Sdn Bhd merupakan syarikat bumiputera yang telah beroperasi sejak tahun 2017 lagi. Kami menjalankan pelbagai perniagaan secara online seperti produk kesihatan untuk wanita hamil dan wanita menyusukan anak, produk kecantikan dan pelbagai lagi. Kami sedang mencari calon...
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Livestream Customer Service
6 months ago
Setia Alam, Malaysia ELITE PROPLUS SDN BHD Full time**Requirements** Languages - English, Malay or Chinese - Proficiency in Microsoft Office suite (Outlook, Excel, Word, etc.) - Livestream experience more advantage - Follow up with customers to ensure their issues are resolved - To carry out any administrative requirements pos system - Respond to customer enquiries on all social media platform (Facebook,...
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Livehost Customer Services
6 months ago
Setia Alam, Malaysia ELITE PROPLUS SDN BHD Full time**Requirements** Languages - English, Malay or Chinese - Proficiency in Microsoft Office suite (Outlook, Excel, Word, etc.) - Livestream experience more advantage - Follow up with customers to ensure their issues are resolved - To carry out any administrative requirements pos system - Respond to customer enquiries on all social media platform (Facebook,...
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Customer Service Executive
6 months ago
Shah Alam, Malaysia Big Bad Wolf Books Sdn Bhd Full time**JOB PURPOSE**: Big Bad Wolf Books is looking for a qualified Customer Support Executive as a representative to offer excellent customer service and after-sales support. - An outstanding Customer Service Executive should possess a proven track record of successful customer service and management skills. - The performance of the Customer Service Executive...
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Temporary Customer Relation Executive
6 months ago
Setia Alam, Malaysia Human Capital Connection Sdn Bhd Full time**BE PART OF HCK PROPERTIES!** HCK Capital Group has grown into one of the country’s most prominent property developers with its niche concepts involving education, smart and green city elements, showcasing its ability to do the right thing and do things right, and differently. Within a short period of time, HCK as a listed entity has joined the league...
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Customer Service
6 months ago
Setia Alam, Malaysia OPENB TECHNOLOGY SDN BHD Full timeReach out to influencers via direct messages, and other communication channels to establish partnerships for advertising our products/services. - Monitor and track influencer campaigns. - Strong network of contacts within the influencer community on social media platforms. - **Requirements**:_ - Able to perform with minimum supervision and independent. -...
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Customer Service
6 months ago
Setia Alam, Malaysia OPENB TECHNOLOGY SDN BHD Full timeReach out to influencers via direct messages, and other communication channels to establish partnerships for advertising our products/services. - Monitor and track influencer campaigns. - Strong network of contacts within the influencer community on social media platforms. - **Requirements**:_ - Able to perform with minimum supervision and independent. -...
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Customer Service
7 months ago
Setia Alam, Malaysia OPENB TECHNOLOGY SDN BHD Full timeReach out to influencers via direct messages, and other communication channels to establish partnerships for advertising our products/services. - Monitor and track influencer campaigns. - Strong network of contacts within the influencer community on social media platforms. - **Requirements**:_ - Able to perform with minimum supervision and independent. -...
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Customer Service
6 months ago
Setia Alam, Malaysia OPENB TECHNOLOGY SDN BHD Full timeReach out to influencers via direct messages, and other communication channels to establish partnerships for advertising our products/services. - Monitor and track influencer campaigns. - Strong network of contacts within the influencer community on social media platforms. - **Requirements**:_ - Able to perform with minimum supervision and independent. -...