Campaign Management Analyst- Thai Speaker
7 months ago
Key Requirements:
- 2-3 years relevant experince
- Read, write and speak Thai
- Management of workflow, i.e., optimization of workflow through automation.
- Mapping, planning, and coordinating activities regarding Graphic Designing and Copywriting efforts.
- Managing risk, complaints, and feedback and ensuring continuous improvement of processes.
- Work closely with team and brands on campaign activities from planning to execution
- Stakeholder relationship management with internal & external stakeholder such as online marketplace PIC, Brands and internal functional team
Key Responsibilities:
- Workflow Optimization and Management:
- Manage workflow optimization through automation.
- Map, plan, and coordinate activities related to workflow.
- Address WF/Queue related risks, collect feedback, and ensure continuous process improvement.
- Strategic Partnership Development: o Foster strategic partnerships to drive mutual business success.
- Develop a deep understanding of the client's business objectives and brand identity.
- Project and Promo Management:
- Manage and coordinate projects (tickets) end to end.
- Execute all promo setups and submissions according to client requirements.
- Store Content Management: o Maintain client platform's store content (title, descriptions, attributes, etc.) as per client specifications.
- Coordinate with clients to update product details and price points.
- Performance Analysis and Reporting: o Conduct daily SKU hygiene checks to assess competitiveness, sales performance, stocks, pricing, etc.
- Operate Shopee/Lazada/Tokopedia/Tiki seller centers fluently.
- Understand and analyze basic reports on Seller Centre, including sales and order performance, product performance, store health, and promotion performance.
- Site Performance Reporting:
- Analyze daily, weekly, and monthly reporting of site performance via Key Performance Indicators (e.g., service levels).
- Relationship Building:
- Build a strong relationship with the site operations team (Market POCs/ Oms/ Team Leads) to ensure proper execution of the capacity plan.
- Provide general education regarding the best workflow management practices.
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: Up to RM8,000.00 per month
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
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