Lactation Counsellor

**Key Responsibilities**:
**1. Department Management**:

- Deliver lactation counseling services to unit personnel to promote breastfeeding.
- Collaborate with multidisciplinary teams to support the Baby Friendly Hospital Initiative.
- Advocate for policies that protect, promote, and support breastfeeding.
- Maintain lactation service standards and support rooming-in practices.

**2. Patient Care**:

- Collaborate with the healthcare team to provide quality care and support to mothers and babies.
- Assess, intervene, and plan lactation services for customers hospital-wide.
- Provide continuous education on breastfeeding initiation and management.
- Collect, analyze, and present performance indicators related to breastfeeding services.

**3. Customer Satisfaction**:

- Promptly address breastfeeding issues and provide emotional support to parents.
- Encourage parental involvement in breastfeeding decisions.
- Utilize problem-solving approaches sensitive to cultural considerations.
- Provide guidance on pharmaceutical effects on lactation and dietary selection.

**4. Staff Supervision**:

- Develop and deliver training programs for maternal and child unit staff.
- Ensure staff certifications and competencies in lactation counseling.
- Assist with new staff orientation and provide ongoing coaching and support.
- Facilitate lactation support groups and manage related inquiries effectively.

**5. Additional Duties**:

- Plan and organize breastfeeding-related activities within the hospital.
- Participate in public forums and road shows to promote maternal and infant services.
- Actively engage in learning and development initiatives identified by the company.

**Qualification & Requirements**
- Diploma in Nursing or Degree in Nursing with Advance Diploma or Post Basic Certificate
- Valid Annual Practicing Certificate
- Registered with Malaysian Nursing Board
- State Certified Midwife ( Division 1 ) is an advantage
- 3 years and above of clinical/ nursing experience in related fields
- Supervisory experience is an added advantage
- 20 hours Breast feeding course
- Advance Lactation Certification is an advantage
- Good listeners
- Effective with verbal and written communications
- Patience, emotional stability and empathy

Pay: RM4,000.00 - RM6,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Professional development
- Vision insurance

Supplemental pay types:

- 13th month salary
- Performance bonus
- Retention bonus

Ability to commute/relocate:

- Cheras: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma/Advanced Diploma (preferred)

License/Certification:

- Annual Practice Certificate (preferred)