Customer Service Officer
1 hour ago
**"Join Our Team: Elevate Your Career in Banking Customer Service**
- **Job highlights**:_
- _**Office accessible by public transport**_
- _**Permanent role with full training provided**_
- _**Attractive allowances and incentives (refer below)**_
Main responsibilities:
- ️Handle inbound calls (Average 70 - 80 calls/daily)
- ️Resolving customer's enquiries or complaints in timely manner
- ️Promotes and verbally share latest promotion campaign information to the call-in customers (when chance arise)
Remunerations:
- Shift allowance RM350 fixed
- Quarterly KPI incentives RM800 - RM1800
- Other allowance: transport allowance, meal allowance, language allowance, OT claims and etc
- Staff benefits: Insurance coverage, Optical + Dental claim
**Requirements**:
- Fresh graduate Degree holders are welcome
- SPM and Diploma holders with call center experiences are encouraged to apply
- Open race and gender.
- Mandarin proficiency is added advantage
**Job Types**: Full-time, Permanent
**Salary**: RM3,000.00 - RM4,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Meal allowance
- Professional development
- Vision insurance
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
- What is your salary expectation?
**Education**:
- STM/STPM (required)
**Experience**:
- Customer service: 1 year (preferred)
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