Business Analyst

4 weeks ago

Shah Alam, Malaysia Esync Software Services Sdn Bhd Full time

**Location**:

- UOA Business Park, **Shah Alam, Malaysia (on-site)**, conveniently connected to public transportation (Subang Jaya LRT station).

**What We're Looking For**:
An exceptional **Business Analyst** with an aptitude for **business requirement gathering**, **great communication skills** with business stakeholders with the client and the internal delivery team, **good expectation management, task delegation** with the team, **documentation,** and **establishing efficient workflow**. The Business Analyst is also required **to capture business opportunities, gaps & improvement areas in the business processes.**

**Work with the team **to **brainstorm** and **propose ways to close the gap**, such as **improving public safety, reducing operation** & **capital costs**, **saving precious human time** on **internal work processes, saving time for the end users** and **improving customer experience. **The role is also key to generating revenue for the company. You'll also work with us **to continuously improve our impact delivery framework**, **optimizing our work and personal environments by curating people, tools, and knowledge.**

Your efforts will amplify our collective strength and ensure the company operates at peak performance to strategize and execute effectively. This role also offers **a wealth of opportunities for personal growth **within **our proactive, forward-thinking team.**

**Compensation & Incentives**:

- **Monthly salary based on experience & expertise.**:

- **EPF, EIS, and SOCSO included.**:

- **Performance-based incentives** for delivering impacts.
- Regular review of compensation after a **probationary period of 6 months.**

**Key Responsibilities**:

- Capture and document requirements from stakeholders to develop a comprehensive Business Requirements Document (BRD).
- Analyze and propose solutions that align with stakeholder needs and company objectives.
- Facilitate communication between stakeholders, developers, and project managers to ensure clarity and alignment.
- Conduct requirement gathering sessions, workshops, or meetings with stakeholders and ensure all details are accurately documented.
- Collaborate with Project Managers to define project scope and objectives, and UI/UX
- Designers to come up with designs and visualizations of the desired product or outcome that meets the business needs.
- Collaborate with other roles such as Project Managers, Developers, Quality Assurance team (during Unit Testing, System Integration Test, User Acceptance Test, Regression Test) to ensure that the solution being built is in accordance with the business requirements
- Work with Project Coordinators to track the team’s progress, manage own project tasks, and attach proof of tasks done to be acknowledged.

**Desired Skills & Experience**:

- **3-5 years** of **experience in a Business Analyst role**, **preferably within the IT **or **Energy/Utilities sector**:

- **Proven track record of successfully capturing and documenting** detailed business requirements.
- **Strong analytical skills** with the **ability to propose impactful solutions.**:

- **Exceptional communication **and **interpersonal skills** to engage effectively with stakeholders at all levels.
- **Experience working with cross-functional teams** in a collaborative environment.
- **Proficiency **in utilizing tools for **task tracking, time management, and documentation.**:

- **Familiarity with agile methodologies **and **project management frameworks.**:

- Detail-oriented with a dedication to excellence and high standards.

**Development Opportunities**:

- We identify the strong suits of our team members.
- A culture of continuous learning with access to a knowledge base of frameworks and shared experiences from team members.
- Opportunity to explore cross-domain roles (out of Business Analyst roles)
- Guidance and training provided in strength areas, to be given more competent tasks for professional development and career growth.
- We are committed to creating a friendly, transparent, and exciting work environment.
- We value diversity and inclusion, and we encourage applicants of all backgrounds and experiences to apply. Join us in our mission to deliver high-impact goals through technology
- If you’re ready to embark on this exciting journey, we’d love to hear from you

**Job Types**: Full-time, Permanent

Pay: RM2,700.00 - RM6,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Attendance bonus
- Performance bonus

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (required)

**Experience**:

- Business Analysis: 3 years (preferred)

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