Director of Sales

4 weeks ago

Kuching, Malaysia Marriott International, Inc Full time

**Job Number** 24079337

**Job Category** Sales & Marketing

**Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.

**CANDIDATE PROFILE**

**Education and Experience**

**Required**:

- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

**Preferred**:

- 4 year college degree.
- Demonstrated skills in supervising a team.
- Lodging sales experience.
- Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

**CORE WORK ACTIVITIES**

**Managing Sales Activities**
- Manages the development of a strategic account plan for the demand generators in the market.
- Manages the property's reactive and proactive sales efforts.
- Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
- Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
- Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.
- Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
- Attends sales strategy meetings to provide input on weekly and overall sales strategy.
- Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.
- Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.
- Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.
- Serves as the sales contact for customers; serves as the customer advocate.
- Serves as hotel authority on sales processes and sales contracts.
- Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.
- Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.
- Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.
- Supports the General Manager by coordinating crisis communications.
- Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
- Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues th

  • Director - Future Students

    2 months ago

    Kuching, Malaysia Agensi Pekerjaan UniTalent (Recruitment Agency) Full time

    Through membership of critical University committees and by less formal processes as appropriate, the Director will work closely with other senior management members. As a senior member of the University, the Director is also expected to contribute to the effective running of the University more broadly by active involvement in other activities and...

  • Director - Future Students

    2 days ago

    Kuching, Malaysia Agensi Pekerjaan UniTalent (Recruitment Agency) Full time

    Through membership of critical University committees and by less formal processes as appropriate, the Director will work closely with other senior management members. As a senior member of the University, the Director is also expected to contribute to the effective running of the University more broadly by active involvement in other activities and...

  • Director of Sales

    3 weeks ago

    Kuching, Malaysia Marriott International, Inc Full time

    **Job Number** 23144348 **Job Category** Sales & Marketing **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Leads and manages all day-to-day activities related to the sales function with a focus on building...

  • Director - Future Students

    1 week ago

    Kuching, Sarawak, Malaysia Agensi Pekerjaan UniTalent (Recruitment Agency) Full time

    Through membership of critical University committees and by less formal processes as appropriate, the Director will work closely with other senior management members. As a senior member of the University, the Director is also expected to contribute to the effective running of the University more broadly by active involvement in other activities and...

  • Quantity Surveyor

    2 weeks ago

    Kuching, Malaysia Interhill Group of Companies Full time

    Job Description: - To assist the Construction Director on project budgetary setting. - To propose tendering packages and procurement including sourcing of contractors and suppliers. - To manage (To coordinate with external QS consultant) on tender documentation preparation including BOQ and tender/quotation invitation. - To involve in tender/quotation...

  • Administrative Officer

    2 weeks ago

    Kuching, Malaysia Swinburne University of Technology Sarawak Campus Full time

    The Administrative Officer in the Director Administration Office plays a significant role in providing effective support to the Director Administration to achieve the goals of the Student and Corporate Services Unit. The position supports the Director Administration Office, working closely to: - provide administrative support to the Director Administration...

  • Quantity Surveyor

    1 week ago

    Kuching, Sarawak, Malaysia Interhill Group of Companies Full time

    Job Description: To assist the Construction Director on project budgetary setting. To propose tendering packages and procurement including sourcing of contractors and suppliers. To manage (To coordinate with external QS consultant) on tender documentation preparation including BOQ and tender/quotation invitation. To involve in tender/quotation evaluation,...

  • M356-kw-c B&k Makeover Director

    7 days ago

    Kuching, Malaysia Nala Groups Full time

    Job Code: M356-KW-C(A40) Position: B&K Makeover Director (Manager) Salary Package: RM5,500 RM6,500 Company Background: Retail Shop (Bathroom & Kitchen Accessories) Working Hours: 45 hrs/week, rest day on weekdays Working Location: - Taman Mount Austin, JB - Kuching Town Land District, Kuching - Pulau Pinang Benefits: Annual Leave, Medical Leave,...

  • Sales Executive

    6 days ago

    Kuching, Malaysia IPDSB Full time

    **Responsibilities**: - To source and attend to customers' enquiries and assist them in relation to any pre & post-sales matters. - To coordinate the smooth completion of sales process and collection of payments. - To assist customers in obtaining financial assistance. - To develop and maintain a strong network collaboration between bankers, lawyers, and...

  • Retail Sales Manager

    5 days ago

    Kuching, Malaysia Agensi Pekerjaan Nala Sdn Bhd Full time

    Bathroom & Kitchen Accessories Retail Outlets hiring Outlet Sales Manager (Makeover Director). Responsibilities include: - Lead and manage sales team to achieve sales targets and KPIs - Monitor performance of sales staff and provide coaching as needed - Provide regular reports of sales performance to senior management **Requirements**: - Experience in...

  • Administrative Executive

    3 weeks ago

    Kuching, Malaysia Swinburne University of Technology Sarawak Campus Full time

    The position supports the Director Administration Office, working closely to: - provide administrative support to the Director Administration and overall office; - communicate internally and externally, and prepare reports and other documents when required; - execute and/or manage projects undertaken by the Director Administration Office, including...

  • Maxis Sales Promoter

    3 weeks ago

    Kuching, Malaysia HOUSE OF PHONE SDN BHD Full time

    Position: Maxis Sales Promoter (Roving Team) - Training provided - Salary: RM 2,000.00 - Travel Allowance: Pay & Claim Basis - Incentives: Based on Sales Performance *Terms & Conditions applies Job Responsibilities: Perform roving duty to present, and promote Maxis products and services to existing and prospective customers.Establish, develop, and maintain...

  • Maxis Sales Promoter

    1 week ago

    Kuching, Sarawak, Malaysia HOUSE OF PHONE SDN BHD Full time

    Position: Maxis Sales Promoter (Roving Team) Training provided Salary: RM 2,000.00 Travel Allowance: Pay & Claim Basis Incentives: Based on Sales Performance*Terms & Conditions appliesJob Responsibilities:Perform roving duty to present, and promote Maxis products and services to existing and prospective customers.Establish, develop, and maintain positive...

  • Sales Executive

    1 week ago

    Kuching, Malaysia PMW Industries Sdn. Bhd., Full time

    Job Responsibilities: - Job involves creating and distributing sales information on company products to the customers, distributors or resellers through digital, direct mail and other channels. - Who supports the Managing Director in increasing the profits and sales of the products and shaping the business. - Contacting with worldwide distributors and...

  • Sales Executive

    1 week ago

    Kuching, Sarawak, Malaysia IPDSB Full time

    Responsibilities: To source and attend to customers' enquiries and assist them in relation to any pre & postsales matters. To coordinate the smooth completion of sales process and collection of payments. To assist customers in obtaining financial assistance. To develop and maintain a strong network collaboration between bankers, lawyers, and customers. To...

  • Assistant Director of Finance

    3 weeks ago

    Kuching, Malaysia Marriott International, Inc Full time

    **Job Number** 23143705 **Job Category** Finance & Accounting **Location** Sheraton Kuching Hotel, Jalan Tunku Abdul Rahman, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The Assistant Controller manages the day-to-day operation of the Accounting Office....

  • Director of Events

    4 days ago

    Kuching, Malaysia Marriott International, Inc Full time

    **Job Number** 23152439 **Job Category** Event Management **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position assists in the execution of all property events with a seamless turnover from sales to...

  • Assistant Director of Finance

    1 week ago

    Kuching, Sarawak, Malaysia Marriott International, Inc Full time

    Job Number Job Category Finance & AccountingLocation Sheraton Kuching Hotel, Jalan Tunku Abdul Rahman, Kuching, Sarawak, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and...

  • Leasing & Marketing Manager

    2 months ago

    Kuching, Malaysia Interhill Group of Companies Full time

    Develop plans to materialize business strategy and analyse business proposals. - Lead and manage departmental operation, sales & marketing and A&P. - Responsible for all leasing matters; all existing and upcoming projects that involve leasing and to ensure meeting the budget rental income, marketing, canvassing, cold calling, site presentations and site...

  • Leasing & Marketing Manager

    2 months ago

    Kuching, Malaysia Interhill Group of Companies Full time

    **Duties and Responsibilities** - Develop plans to materialize business strategy and analyse business proposals. - Lead and manage departmental operation, sales & marketing and A&P. - Responsible for all leasing matters; all existing and upcoming projects that involve leasing and to ensure meeting the budget rental income, marketing, canvassing, cold...