Tiktok Shop

2 weeks ago

Kuala Lumpur, Malaysia TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

MED (Merchant Ecosystem Development), are a team of 60 TikTok Shop frontliners who primarily handle various aspects of the Seller journey. This includes merchant Acquisition, Incubation, Education, Engagement, and also TikTok Shop Partners & Vendors (TSP) management. We work closely with Sellers and Merchants to help them onboard smoothly and improve their performance, then graduate to higher tiers within TTS. Our team also handles external speaking, training and engagement events, and works with the Government and other related corporations on all related partnerships, in order to build solid grassroot foundations for the local community, and maintain a healthy revenue inflow for our MY operations. We look forward to welcoming you on board

In this role you will work alongside our MED Lead in ensuring that the team's overall goals and vision of special tasks are being carried out with the right parties and within the required timeframe. You will deep dive into data and provide fundamental analysis from multiple perspectives.

**Responsibilities**:

- Work directly with Lead in a coordination role, to ensure that the overall goals and vision of the special task is being carried out with the right parties, within the required timeframe
- Able to clearly understand the larger picture of the team, including the different components within, and understand the complexities required in order to achieve the broader vision for TTS MY
- Able to dive into data (at an intermediate level) and provide fundamental analysis from multiple perspectives and time periods (long term / short term etc) in order to drive decisions or create strategy roadmaps with "higher chances of success"
- Able to become an "interim lead" for different components of the team if necessary, such as when additional help is required or when short of team mates
- Able to see through a project from start to end, including the preparation and also the post-mortem phases

**Qualifications**:

- High empathy and extremely adept at "Influencing without Authority"
- Possesses fundamental leadership abilities and interest in helping everyone succeed
- High self-drive, self-motivated, and able to make and stand by decisions to ensure we are able to solve root problems rather than just reduce symptoms
- High integrity and unwilling to compromise on personal values in ensuring the company (Bytedance) or our customers/sellers find a win-win
- Willingness to learn, adapt, and admit mistakes when necessary

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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