Retail Management

5 months ago


Subang Jaya, Malaysia Gratitude Inc. Full time

**Role**:Retail Management

**Timings**:Rotational Shifts (Permanent)

**Industry**:BPO

**Work Mode**:Work from office

**Functional Area**:Retail / Consumer / Commercial

Key Skills: Analysis Risk Management Creating Innovation Innovation risk management, ecommerce platform Retail/ e-commerce / CPG industry. continuous improvement devising transformative innovative solutions Innovative Thinking Project and Stakeholder Management project status reports
- Title: Innovation Manager (Native Filipino)

Location: KL Sentral, Kuala Lumpur/Kelana Jaya, Selangor

Type: Full-time

Shift: Rotational Shifts (24/7)

Specialization: E-Commerce, Risk Operation, Customer Complaint Operation

Target Onboarding Date: Maximum 1 month notice

Salary Range: Negotiable

**Job Description**:
Key Responsibilities:

- Lead the development and implementation of innovative strategies to enhance E-Commerce operations, focusing on risk management and customer satisfaction.
- Analyze market trends, customer feedback, and operational data to identify opportunities for improvement and innovation.
- Collaborate with cross-functional teams to design and implement solutions that address operational challenges and improve overall efficiency.
- Drive continuous improvement initiatives to streamline processes, reduce costs, and enhance the customer experience.
- Stay updated on industry best practices and emerging technologies related to E-Commerce, risk management, and customer service operations.
- Develop and maintain strong relationships with key stakeholders to ensure alignment and support for innovation initiatives.
- Lead pilot programs and proof-of-concept projects to test new ideas and technologies.
- Monitor the performance of innovation projects, track key metrics, and provide regular updates to senior management.

Qualifications:

- Bachelor's degree in Business Administration, Management, or a related field. Master's degree preferred.
- Minimum of 5 years of experience in E-Commerce, risk management, or customer service operations, with at least 2 years in a managerial or leadership role.
- Proven track record of driving innovation and delivering results in a fast-paced environment.
- Strong analytical skills and the ability to translate data into actionable insights.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and levels of the organization.
- Ability to thrive in a dynamic and rapidly changing environment, with a flexible and adaptable mindset.
- Experience working in a multicultural environment is preferred.
- Proficiency in English is required. Knowledge of Filipino language is a plus.



  • Petaling Jaya, Malaysia Ikano-Retail Full time

    **Company Description** IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943. IKEA Malaysia creates a better everyday life by offering a wide range of...


  • Subang Jaya, Malaysia VR Excellent (M) Sdn Bhd Full time

    Our client is an importer and distributor of quality, innovative kitchenware and homeware products is looking for a highly motivated Retail Marketing Manager with a passion for kitchenware based in Subang. Key Responsibilities: - Develop and manage retail marketing team to support the marketing plan and achieve business objectives. - Develop and implement...


  • Subang Jaya, Selangor, Malaysia Hunters International Sdn Bhd Full time

    About the RoleWe are seeking an experienced Retail Development Manager to lead our project development team and oversee the planning, execution, and completion of retail development projects. The successful candidate will be responsible for ensuring projects are delivered on time, within budget, and meet quality standards.This is a critical role that...

  • Management Trainee

    6 months ago


    Subang Jaya, Malaysia Fieldboss Retail Services Sdn Bhd Full time

    The job scope includes but is not limited to: 1. Assist in the day-to-day running of the operation (office work) 2. Assist in the recruitment and training of field personnel 3. Periodically check field personnel for adherence to SOPs 4. Communication between HQ & field personnel 5. Deliver analysis and reports Fieldboss Retail Services Sdn Bhd is a company...

  • Retail Operations

    5 months ago


    Subang Jaya, Malaysia MST GOLF SDN BHD Full time

    As the Assistant Retail Operations Manager, you will play a crucial role in supporting the day-to-day operations of our golf retail stores. Your focus will be on enhancing retail processes and experience, optimizing merchandise presentation, minimizing theft, and delivering effective training to the retail team. You will work closely with the Retail...

  • Store Supervisor

    1 month ago


    Subang Jaya, Selangor, Malaysia Tuulyn Retail Full time

    Job Title: Store SupervisorAt Tuulyn Retail, we are seeking a highly motivated and experienced Store Supervisor to join our team. As a Store Supervisor, you will be responsible for overseeing the daily operations of our store, ensuring a smooth and efficient running of our activities, including cashiers, inventory, and general store staff.Key...

  • Store Supervisor

    4 weeks ago


    Subang Jaya, Selangor, Malaysia Tuulyn Retail Full time

    Job SummaryWe are seeking a highly motivated and experienced Store Supervisor to join our team at Tuulyn Retail. As a Store Supervisor, you will be responsible for overseeing the daily operations of the store, ensuring a smooth and efficient running of the store's activities, including cashiers, inventory, and general store staff.Key ResponsibilitiesStaff...


  • Petaling Jaya, Malaysia Ikano-Retail Full time

    Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines - and have an ambitious expansion plan to bring a...


  • Subang Jaya, Malaysia Maju Management Sdn Bhd Full time

    **Position Overview** A store Supervisor is responsible for supervise the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, implement business strategies, arrange promotional material, and assist in training new staff. **Responsibilities**: Supervise Sales Staff and Training Assist in...


  • Subang Jaya, Selangor, Malaysia Hunters International Sdn Bhd Full time

    About the Company:Hunters International Sdn Bhd is a leader in the convenience store industry, known for its innovative approach to grocery retail. As a Convenience Store Expansion Specialist, you will play a crucial role in driving the company's growth and expansion plans.Key Responsibilities:Develop and execute expansion plans to cover multiple states,...

  • Retail Lead

    5 months ago


    Subang Jaya, Malaysia Tyson Foods Full time

    Job Details: Job Purpose/Summary: Provide leadership and coordination of Retail sales functions. Implement effective go to market model for Key Account Modern Trade and Distributor. Monitor and analyze retail sales activity against goals to take appropriate corrective action on timely manner. Essential Duties and Responsibilities: - Achieves Retail sales...


  • Subang Jaya, Selangor, Malaysia Hunters International Sdn Bhd Full time

    Job Role: Head of AgrochemicalThe Head of Retail Development is responsible for planning, administering, implementing and coordinating effective sales strategies and leading the Business unit toward achievement of set corporate sales and market share objectives.Key Responsibilities:Provide strategic expertise on agrochemical trends and market dynamics to the...


  • Subang Jaya, Malaysia Job Collar Agency Full time

    **Retail Operations Executive Needed!** - Please note that as a business requirement, we are specifically looking for a Mandarin speaker for this role._ **Location: Subang UEP, Georgetown Penang** - Responsible for directly supervising and managing retail employees across several retail outlets to ensure they meet the Key Performance Index. - Ensure a...


  • Petaling Jaya, Malaysia Maju Management Enterprise Full time

    **Position Overview** A store manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff. **Responsibilities**: Responsible for Staff Planning and Training Responsible...


  • Petaling Jaya, Malaysia Maju Management Enterprise Full time

    **JOB DESCRIPTION**: To assist in creating and maintaining the Opening Retail Outlet Project plans, timelines, and deliverables using project management tools and software. To Coordinate project logistics, such as booking venues, arranging travel, and managing project-related documentation. To Track project progress, update project dashboards, and generate...


  • Petaling Jaya, Malaysia Maju Management Enterprise Full time

    **JOB DESCRIPTION**: To assist in creating and maintaining the Opening Retail Outlet Project plans, timelines, and deliverables using project management tools and software. To Coordinate project logistics, such as booking venues, arranging travel, and managing project-related documentation. To Track project progress, update project dashboards, and generate...


  • Petaling Jaya, Malaysia Maju Management Enterprise Full time

    **Position Overview** A store manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff. **Responsibilities**: Responsible for Staff Planning and Training Responsible...

  • Shop Manager

    5 months ago


    Petaling Jaya, Malaysia Maju Management Enterprise Full time

    **Position Overview** A store manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff. **Responsibilities**: Responsible for Staff Planning and Training Responsible...

  • Retail Shop Manager

    5 months ago


    Petaling Jaya, Malaysia Maju Management Enterprise Full time

    **Position Overview** A store manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff. **Responsibilities**: Responsible for Staff Planning and Training Responsible...

  • Shop Manager

    5 months ago


    Petaling Jaya, Malaysia Maju Management Enterprise Full time

    **Position Overview** A store manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff. **Responsibilities**: Responsible for Staff Planning and Training Responsible...