Customer Services

**Key Responsibilities**: - Provide service and guidance to customers. - Answering customer’s queries in any communication channel and provide the best solution to customers. - Update sales statement in the sales tracking system. - Ensure that all clients receive their financial statements on time. - Following up on previous customers for potential...

Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the Key Performance Indicator (KPI) monthly. -...

Do you want to be part of a business that creates colourful joys of life and happy memories? Imagine complimentary stays at 5-star properties globally! How will you feel to be part of a brand known for setting Hospitality standards and a career with one of the largest employers in Malaysia? Want to be associated with a 50-year-old large globally diversified...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product & services - Collaborate well with Sales & Operation teams. - Achieve **monthly KPI **of dates arranged & waiting time. - Manage and update...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product & services - Collaborate well with Sales & Operation teams. - Achieve **monthly KPI **of dates arranged & waiting time. - Manage and update...

Job Highlights - Complimentary stay and staff rate at hotels of Shangri-La Group - Basic + allowances + incentives + bonus - On the job training (fresh graduates are welcome to apply) Do you want to be part of a business that creates colorful joys of life and happy memories? Imagine complimentary stays at 5-star properties globally! How will you feel to be...

Position **:Admin cum Customer Service** Salary : RM 2,400 +Commission Location : 27, Jalan Ambong 2, Taman Kepong, 52100 Kepong, KL Working Hour : 5.5 working days Job Responsibilities: - Attending to walk-in customers. - Coordinate maid handover with management team. - Arrange for MDW arrival / departure. - Support day-to-day office operations and...

Duties and Responsibilities:- Provide initial support for all phone and email inquiries, meeting service level and SOP standards.- Identify customer needs, clarify questions or complaints, and resolve them promptly and professionally.- Collaborate with internal departments, escalate unresolved issues to the next support level, and ensure all cases are...

**Responsibilities**: - Professionally, courteously, and efficiently respond to customer inquiries/complaints. - Checking for quotes before the audiologist submits to the hospital - Follow up on approval and update the quotation list - Follow up with the supplier on the order - Assist in placing an order with the supplier - Assist in the preparation of PO,...

**Responsibilities**: - Professionally, courteously, and efficiently respond to customer inquiries/complaints. - Checking for quotes before the audiologist submits to the hospital - Follow up on approval and update the quotation list - Follow up with the supplier on the order - Assist in placing an order with the supplier - Assist in the preparation of PO,...

Duties and Responsibilities:Provide first level support to all phone/ email enquiries whilest meeting service level and SOP standard.Identify Customer’s needs, clarify enquiries/ complaints and resolve them in a prompt and professional manner.Coordinate with Internal Departments and escalate the unresolved issues to the second level support tem and esure...

Maintain effective and timely communication with engineers. Ensure the correct and timely closure and completion of all work orders. Follow Global Call Management tools, process and procedures as documented. - Responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory or customer...

**JOB SUMMARY** We are looking for Retail Customer Service to provide excellent customer service and meet sales target for our Telco retails. **JOB RESPONSIBILITIES** 1. Assist walk-in customers, present, and promote XOX products and services to existing and prospective customers. 2. To provide good customer service to the customers by being proactive to...

Do you want to be part of a business that creates colourful joys of life and happy memories? Imagine complimentary stays at 5-star properties globally! How will you feel to be part of a brand known for setting Hospitality standards and a career with one of the largest employers in Malaysia? Want to be associated with a 50-year-old large globally diversified...

**If you keen to apply, please Whatsapp your resume to 60109888905** **Company Description** Do you excel at handling customer inquiries, multi-tasking and hitting performance targets? Do you have strong active listening skills and an enthusiastic personality? Can you build rapport online, while asking probing questions to address issues and solve problems...

**If you keen to apply, please Whatsapp your resume to 60109888905** **Company Description** Do you excel at handling customer inquiries, multi-tasking and hitting performance targets? Do you have strong active listening skills and an enthusiastic personality? Can you build rapport online, while asking probing questions to address issues and solve problems...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Focus Focused Communication Skills business communication Customer Engagement Customer Care good communication skills...

**Responsibilities**: - To ensure timely order processing, feed-back and meeting customer delivery expectation. - Answer the customer enquiry, handling customer’s request or complaint, and feed-back customer on timely manner. - Handle the sales & service enquiry, order, and enquiry process be able to meet company and customer expectation. - Manage...

**Customer Service Requirements**: - Strong verbal communicator - Willing to learn & treat patients with care - Experience is preferred. Inexperienced is still welcome as training will be provided. **Customer Service Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to...

**Summary: Generate sales leads to hit target, achieve excellent customer satisfaction, build long term relationship with customers, answer customer questions.** 1. Generate sales leads that develop into new customers. 2. Identify and assess customers' needs to achieve satisfaction. 3. Interact with new/existing customers on behalf of organizations by...