Collections Executive
3 weeks ago
**Kindly read and understand thoroughly**
**Company Overview**:
Our client is a leading E-commerce platform in Southeast Asia and Taiwan. They are a platform tailored for the region, providing customers with an easy, secure, and fast online shopping experience through strong payment and logístical support.
- Conduct outbound calls to customers who have overdue payments
- Manage customers’ repayment obligations and motivate timely repayments through outbound collections & recovery calls.
- Educate customers on the consequences (eg: bad CTOS Score, difficulty in loan approvements)
- Make negotiations on how much they can repay their debt at the current moment.
- Create a financial plan for the customer.
**Requirements**:
- Open to Fresh Graduates
- Minimum SPM (with certificate)
- Willing to work every 2nd and 11th of the month **(regardless of weekends or PH)**:
- Strong interpersonal skills, problem-solving ability.
**Benefits**:
- OT Allowance
- Callback Allowance
- KPI Bonus
- EPF & SOCSO
**ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED**
**Job Types**: Full-time, Contract
Contract length: 6 months
**Salary**: RM2,500.00 per month
**Benefits**:
- Cell phone reimbursement
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Are you willing to work every 2nd and 11th of the month even if it's on weekends or public holidays?
- Last drawn salary?
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