Customer Success Specialist(Cantonese and Mandarin)

**Job Title: Customer Success Specialist (English + Mandarin + Conversational Cantonese)** **Salary: RM3300 + RM300 (Basic + Language Allowance)** Are you a dynamic individual with exceptional communication skills in English, Mandarin, and Conversational Cantonese? Do you have a passion for providing outstanding customer experiences and helping people...

**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to...

The Customer Success Specialist - Japanese Speaker is responsible for managing and enhancing the customer experience for Japanese-speaking clients. This role involves building strong relationships with customers, ensuring their satisfaction and success with the company's products or services, and addressing any issues or concerns they may have. The...

**Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. **Your Responsibilities** - Proven experience in customer-facing roles...

**Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a ‘must’ but would be a distinct...

**Functions**: - Develop advertising strategies for Facebook and related platforms. - Create engaging ad content and visuals. - Target specific audiences based on demographics and interests. - Manage advertising budgets effectively. - Set up and optimize ad campaigns using Facebook Ads Manager. - Conduct A/B testing to improve campaign performance. -...

IMMEDIATE HIRING!!!! **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Native Korean - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values...

**Role**:Customer Service Executive **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Korean - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client...

**Responsibilities**: - CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times - Customer concerns must be handled positively...

Fresh graduates are welcomed, cs experience preferred **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a...

**Qualifications** - Excellent written and verbal communication skills in English and Mandarin. - Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity - No experience required - Ability to work in a fast and evolving environment with a detail-oriented focus. **Salary**: RM2,500.00 - RM5,500.00 per month Application...

**Qualifications** - Excellent written and verbal communication skills in English and Mandarin. - Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity - No experience required - Ability to work in a fast and evolving environment with a detail-oriented focus. 职位类型：全职 薪资： RM2,500.00至RM5,500.00（每月...

Job code: ID-T1A-CSS-KR-001 **~Job Highlights~** - Medical and Insurance Coverage - World Class Training and Career Progression **~Job Responsibilities~** - Follow-up with customers to ensure their technical issues are resolved - Become and remain knowledgeable about Social Media products and community standards - Gather, analyze and utilize relevant data...

Job code：ID-T1A-CSS-JP-0930-001 日本語話せる方ぜひご応募ください！給料は交渉可能！ ~Responsibilities~ - Identify customer needs and assist them in using specific features and functionalities in the social media platform - Follow-up with customers to ensure their technical issues are resolved - Become and remain knowledgeable...

RM5000-5800 Cantonese + English Rotational Shift (pre-dominantly night shift supporting US) Home - based (WFM) from any location in Malaysia Fresh to any experience with good Cantonese & English proficiency. Attentive and good CS acumen **Salary**: RM5,000.00 - RM7,000.00 per month 申请问题: - What is your Current Salary? - What is your Expected...

Teleperformance is the global leader in outstanding customer experience. We are the worldwide leader in Omnichannel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals. We work with people and for people to bring passion and excellence...

Job Description: - Proven experience in customer-facing roles (phone, chat, in person). - Passionate about delivering exceptional customer experiences. - Excellent communication skills, adaptable to different audiences. - Flexible problem-solving approach, committed to exceeding expectations. - Thrives in a team environment, eager to learn and grow. -...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...