Sales Operation Assistant

2 weeks ago


Kuala Lumpur, Malaysia Recruit Express Group Full time

**General Responsibilities**
- Finalize orders in regards to revenue recognition within month of acceptance
- Review all orders regularly and initiate necessary follow-up, e.g. regarding missing order assignments, acceptances, backorders etc.
- Maintain up-to-date order documentation/filing
- Be knowledgeable about the status and activities of each account within own territory
- Work with Sales and Support on Revenue Planning
- Co-ordinate shipments, shortage of parts/back orders, and installations with internal departments and customers
- Support Sales and Service colleagues in their projects and daily work, by organizing, coordinating, and initiating follow up, in order to serve the customers professionally and with valid, up-to-date information at all times
- Work with Finance and Accounting regarding proper handling of Customer Accounts, e.g. credit limits, tax issues, etc.
- Perform an on-going follow-up with customers on open/due invoices, to facilitate receiving customer payments on time and reduce overdue Accounts Receivables
- Administrate and record activities for Field Safety Notices, Product Notifications, and Safe Use Reminders, in co-operation with Quality Management
- Tenders: Co-ordinate and administrate tender projects and documents
- Loaners / Demos: Co-ordinate and process hard and/or software loaners and demos in accordance with regulatory and internal guidelines
- Inhouse / Clinical Onsite Customer Visits: Organize, co-ordinate, administrate, and support customer visits to Brainlab headquarters and/or reference sites
- Events: Plan, organize, and co-ordinate workshops, road shows, user meetings, and regional trainings, including budget process as well as an onsite co-ordination and support
- Continuously work on an up-to-date install base.

**REQUIREMENTS**:

- Entry position Sales Operations (At least 1-2 years’ experience as a sales operartion)
- Preferrable with direct experience of order to cash process.
- 100% on site in KL office (Location : Q-sentral)

**Job Types**: Full-time, Permanent

Pay: RM4,500.00 per month

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales: 3 years (preferred)

**Language**:

- English (preferred)



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