Test Analyst

2 days ago


Kuala Lumpur, Malaysia HSBC Full time

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Test Analyst.

Why join us?

Testing CoE is a centralized one-stop centre that provides end to end testing support for all ASP WPB projects which are delivered using both Waterfall and Agile methodologies. The testing CoE team will cover the full aspects of User Acceptance Testing (UAT), from test strategy definition, test resource engagement, test plan schedule creation, test cases/test data requirement preparation, test execution, UAT progress tracking/reporting, and defects management.

Test Analyst is accountable for the successful delivery of the User Acceptance Testing for WPB Transformation Projects. This includes the understanding of the business/functional requirements, defining the test objectives and approach, planning and scheduling the testing activities, preparing the required test cases/scenarios/data for testing, executing test cases and validating test results, managing test progress & defect reporting, coordinating test closure activities to ensure the solution meets the quality standards and the desired business outcomes before implementing to Production.

**The Opportunity: (Brief Overview of the Role)**

Global Transformation Business Analysts are at the centre of how Global Transformation shapes, delivers and embeds change working with our delivery partners. They are typically responsible for providing assistance and supporting Design, Change Management and Implementation Management activities.

The Testing CoE is structured and uniquely formed by a team of Business Analysts with extensive testing experience and proficient with the testing techniques and tools expertise, with an aim to address the ongoing challenges in UAT management faced by ASP WPB, in ensuring efficiency, consistency and quality in the testing output.

We are currently seeking ambitious individual and junior BA professionals to join our team as **Test Analyst - Testing CoE.**

**What you’ll do**:
1) Pre-UAT:

- Prepares the test strategy, defines the test scope, approach and objectives, also the pre-requisites and pre-conditions for testing.
- Calculates the test efforts, defines the test activities, priorities and test execution schedules.
- Designs and develops test scenarios, test cases with associated test data requirements.
- Maps the scenarios/cases to user stories/requirements using the Requirement Traceability Matrix to ensure sufficient test coverage for all business requirements and acceptance criteria.
- Presents and secures signoff on the test strategy, test plan, test scenario and test cases.
- Conducts the UAT readiness check to ensure the UAT environment, user access and other pre-requisites are ready before the commencement of UAT.

(2) During UAT:

- Executes test cases, records test results, captures test evidences using the pre-defined test management tools/process.
- Identifies, captures and raises defects by providing the details for IT investigation and defect reproduction.
- Manages/Reports the UAT execution status and progress, conducts the defect triage calls and monitor defect fixes for retesting, highlights any risks/issues/blockers for mitigation and resolution.
- Work with IT and developers to have defects/issues addressed and retested.

(3) Post UAT:

- Documents test results and ensure all test evidences are uploaded into the specified JIRA/QC/Confluence pages.
- Prepares and circulate the UAT Completion Certificate for signoff.
- Conduct the UAT Test Evidence Walkthrough session by presenting test outcomes/results for UAT signoff.
- Participates and provides feedback in the project retrospective or post implementation review sessions.
- Work with Test Leads and Test Manager for continuous improvement of testing methodology.
- Participate in the team engagement to share best practices, lessons learned and improvement opportunities after each project completion.

Requirements
- 3 years and above of experience in managing and conducting end to end User Acceptance Test for small to medium size banking related projects.
- Good banking domain knowledge in Loans/Mortgage/Cards/Deposits, Distribution channel (eg. Contact Centre, Internet Banking, Mobile Banking), Wealth and Insurance products.
- Experience in managing and executing user acceptance testing, both in an Agile and Waterfall delivery environment.
- Extensive hands-on experience in planning, testing, and defect tracking skills including using a variety of tools such as Quality Centre


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