Global Test Centre Support Analyst

**GENERAL SUMMARY**: Duties and Responsibilities: - Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. - Provide resolutions by identifying systematic problems, researching answers; guiding test center administrators through the corrective steps. - Document details of cases and...

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

Assess the severity of support cases and allocate resources accordingly. - Document support cases thoroughly and prioritize them based on urgency. - Monitor support queues and ensure timely resolution of issues. - Escalate complex issues to Level II Analysts or the Support Manager. - Identify opportunities for process improvements and recommend changes. -...

**Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

**GENERAL SUMMARY**: Duties and Responsibilities: - Provide audit trail of all problems and resolutions (problem description, troubleshooting steps taken, resolution) through the use of Salesforce and other support tools. - Take ownership of problems, and follow appropriate escalation paths to ensure the problems are resolved in timely and effective ways to...

Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. - Provide resolutions by identifying systematic problems, researching answers, guiding test center administrators through the corrective steps. - Document details of cases and prioritize according to urgency and importance in...

About Company: amIT Global Solutions (AGS) is an Information Technology Services and Solutions provider headquartered in Singapore provides complete IT Services, Enterprise Solutions, IT Outsourcing, IT Consulting, Managed Services and Business Process Outsourcing. We have highly qualified team of vibrant experts in wide range of technology and solutions in...

**Job Title : Test Analyst** **ROLE PURPOSE**: Support Test COE Manager with the implementation of the Testing Centre of Excellence (COE) which contains the Software Testing Life Cycle (STLC) practices to provide a proactive and independent testing service (i.e. SIT & Performance testing) to ensure the quality software delivery to the...

-Job description **Why join us?** **Some careers grow faster than others.** If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Global Finance is integral to HSBC’s purpose and strategy, playing a valued role in managing costs and deploying capital in the most...

-Job description **Why join us?** **Some careers grow faster than others.** If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Global Finance is integral to HSBC’s purpose and strategy, playing a valued role in managing costs and deploying capital in the most...

**Job description**: 1. Functional testing experience in Banking domain 2. Understand & analyze project requirements 3. Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies 4. Preparation of Test Plan, Test strategy documents, Test Design, Test Execution, Preparation of test...

Assess the severity of support cases and allocate resources accordingly. - Document support cases thoroughly and prioritize them based on urgency. - Monitor support queues and ensure timely resolution of issues. - Escalate complex issues to Level II Analysts or the Support Manager. - Identify opportunities for process improvements and recommend changes. -...

Duties & Responsibilities: Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. Provide resolutions by identifying systematic problems, researching answers; guiding test center administrators through the corrective steps. Document details of cases and prioritize according to urgency...

**Business & Test Analysts** **Roles & Responsibilities** - Develop Digital Business and Test analysts’ ideal approach, methodology, governance & best practice. - Develop, collate, validate and document business requirements and functional specifications for solutions to Ensure business values of the respective projects are properly captured and...

**Short Description**: We are currently seeking a high caliber professional to join our team as a Test Analyst. **Responsibilities**: What you’ll do: Value Creation: - Provide education to resources on the testing methodology including test approach, test policy, tools, and technique. - Work with testers for continuous improvement of the testing...

**Short Description**: **We are currently seeking a high caliber professional to join our team as a Test Analyst.** **Job Responsibilities**: **What you’ll do: **Value Creation**: - **Provide education to resources on the testing methodology including test approach, test policy, tools, and technique.**: - **Work with testers for continuous improvement...

POSITION OVERVIEW : Testing Engineering Analyst POSITION GENERAL DUTIES AND TASKS: Job Purpose * To work with Business Analyst, Application developer and business users to ensure proper planning and execution of testing to ensure there are no problems with the system before it release to production. Key Duties/Responsibilities * Prepare comprehensive...

**Short Description**: We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality,...

Short Description We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality,...

**Short Description**: We are looking for a QA Tester to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality,...