Global Test Centre Support Analyst

Role DescriptionThis is a full-time on-site role for a Global Test Centre Support Analyst located in WP. Kuala Lumpur. As a Global Test Centre Support Analyst, you will be responsible for providing technical support, troubleshooting, and customer support to our clients. This role involves collaborating with various teams to ensure smooth testing operations,...

**GENERAL SUMMARY**: Duties and Responsibilities: - Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. - Provide resolutions by identifying systematic problems, researching answers; guiding test center administrators through the corrective steps. - Document details of cases and...

Assess the severity of support cases and allocate resources accordingly. - Document support cases thoroughly and prioritize them based on urgency. - Monitor support queues and ensure timely resolution of issues. - Escalate complex issues to Level II Analysts or the Support Manager. - Identify opportunities for process improvements and recommend changes. -...

**GENERAL SUMMARY**: Duties and Responsibilities: - Provide audit trail of all problems and resolutions (problem description, troubleshooting steps taken, resolution) through the use of Salesforce and other support tools. - Take ownership of problems, and follow appropriate escalation paths to ensure the problems are resolved in timely and effective ways to...

About Company: amIT Global Solutions (AGS) is an Information Technology Services and Solutions provider headquartered in Singapore provides complete IT Services, Enterprise Solutions, IT Outsourcing, IT Consulting, Managed Services and Business Process Outsourcing. We have highly qualified team of vibrant experts in wide range of technology and solutions in...

**Job Title : Test Analyst** **ROLE PURPOSE**: Support Test COE Manager with the implementation of the Testing Centre of Excellence (COE) which contains the Software Testing Life Cycle (STLC) practices to provide a proactive and independent testing service (i.e. SIT & Performance testing) to ensure the quality software delivery to the...

-Job description **Why join us?** **Some careers grow faster than others.** If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Global Finance is integral to HSBC’s purpose and strategy, playing a valued role in managing costs and deploying capital in the most...

-Job description **Why join us?** **Some careers grow faster than others.** If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Global Finance is integral to HSBC’s purpose and strategy, playing a valued role in managing costs and deploying capital in the most...

-Job description **Why join us?** **Some careers grow faster than others.** If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Global Finance is integral to HSBC’s purpose and strategy, playing a valued role in managing costs and deploying capital in the most...

**Short Description**: We are currently seeking a high caliber professional to join our team as a Test Analyst. **Responsibilities**: What you’ll do: Value Creation: - Provide education to resources on the testing methodology including test approach, test policy, tools, and technique. - Work with testers for continuous improvement of the testing...

Assess the severity of support cases and allocate resources accordingly. - Document support cases thoroughly and prioritize them based on urgency. - Monitor support queues and ensure timely resolution of issues. - Escalate complex issues to Level II Analysts or the Support Manager. - Identify opportunities for process improvements and recommend changes. -...

**Short Description**: **We are currently seeking a high caliber professional to join our team as a Test Analyst.** **Job Responsibilities**: **What you’ll do: **Value Creation**: - **Provide education to resources on the testing methodology including test approach, test policy, tools, and technique.**: - **Work with testers for continuous improvement...

Duties & Responsibilities: Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. Provide resolutions by identifying systematic problems, researching answers; guiding test center administrators through the corrective steps. Document details of cases and prioritize according to urgency...

**Business & Test Analysts** **Roles & Responsibilities** - Develop Digital Business and Test analysts’ ideal approach, methodology, governance & best practice. - Develop, collate, validate and document business requirements and functional specifications for solutions to Ensure business values of the respective projects are properly captured and...

Job descriptionWhy join us?Some careers grow faster than others.If you're looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.Global Finance is integral to HSBC's purpose and strategy, playing a valued role in managing costs and deploying capital in the most effective way. Our global...

Job descriptionWhy join us?Some careers grow faster than others.If you're looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.Global Finance is integral to HSBC's purpose and strategy, playing a valued role in managing costs and deploying capital in the most effective way. Our global...

POSITION OVERVIEW : Testing Engineering Analyst POSITION GENERAL DUTIES AND TASKS: Job Purpose * To work with Business Analyst, Application developer and business users to ensure proper planning and execution of testing to ensure there are no problems with the system before it release to production. Key Duties/Responsibilities * Prepare comprehensive...

Short Description:We are currently seeking a high caliber professional to join our team as a Test Analyst.Responsibilities:What you'll do:Value Creation: Provide education to resources on the testing methodology including test approach, test policy, tools, and technique. Work with testers for continuous improvement of the testing methodology. Provide...

POSITION OVERVIEW :Testing Engineering AnalystPOSITION GENERAL DUTIES AND TASKS:Job Purpose To work with Business Analyst, Application developer and business users to ensure proper planning and execution of testing to ensure there are no problems with the system before it release to production.Key Duties/Responsibilities Prepare comprehensive test scenarios...

**Time & Attendance Support Analyst (Kronos)** **Job ID** - 168463**Posted** - 21-May-2024**Role type** - Full-time**Areas of Interest** Administrative, People/Human Resources **Location(s)** Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia - We are looking for a Time & Attendance Support Analyst / Snr Analyst to join our team, responsible for...