Hotel Receptionist

2 weeks ago

Johor Bahru, Malaysia Hirehub Management Sdn Bhd Full time

**Requirements**
- Fresh graduate are encourage to apply.
- Literate computer.
- Proficient in English, fluency in another language would be advantageous.
- Excellent hands-on skills with eye for details
- Ability to work independently.
- Positive attitude and responsible character.
- Pleasant personality with focus on excellence in customer service.
- Prior working experience will be an added advantage.
- Self-starter with good communication and interpersonal skill.
- Possess self-confidence and be able to actively interact with all relevant parties.

**Responsibility**
- Hotel receptionists welcome and register guests in hotels and other establishments that provide accommodation services. They assign rooms, issue keys, provide information concerning the services provided, make room reservations, keep a record of rooms available for occupancy, present statements of charges to departing guests and receive payment.
- Tasks include
- maintaining an inventory of rooms available for occupancy, reservations and room assignments;
- registering arriving guests, assigning rooms, verifying customers’ credit and issuing room keys;
- providing information regarding hotel services and services available in the community;
- providing information about availability of accommodation and making room reservations;
- responding to guests’ requests for housekeeping and maintenance services as well as to complaints;
- contacting housekeeping or maintenance services when guests report problems;
- compiling and checking guest accounts for charges using computerized or manual systems;
- receiving and forwarding messages in person or using telephones or telephone switchboards;
- reviewing statements of charges to departing guests and receiving payment.

**Benefits**
- Allowance Provided.
- Annual and medical leave shall be in accordance with the prevailing Labour Law.

**Additional Benefits**
- Allowance Provided

**Salary**: RM1,700.00 - RM2,800.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus

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