Barista Trainer @ J.co Donuts

Barista trainer requirements can be divided into technical requirements and required soft skills.
- Responsible for is to trained new employees on how to operate espresso machines, building espresso drinks and how to deliver high quality service.
- Used for this position has been Communication when teaching the new baristas, Leadership as leading trainee and the fairly new baristas in the correct ways of doing things.
- Connected with every customer to provide excellent customer service. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.
- Delivered legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
- Make all hot & cold drinks including knowing how to use the espresso machine, brew coffee and tea, fill orders for espresso drinks to company standards and customer requests.
- Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
- Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino.

**Barista Trainer Requirements**
- Bachelor’s degree in hospitality or related field.
- 2+ years of experience in a barista position.
- Knowledge of coffee brewing techniques and equipment.
- Proficiency in MS Office Suite.

**Required Barista Trainer Soft Skills**
- Excellent communication and interpersonal skills.
- Highly organized with strong attention to detail.
- Ability to motivate and inspire others.
- Strong problem solving and conflict resolution skills.
- Adept at managing and leading teams.

**Benefits**:

- Meal Allowance
- Health Allowance
- Petrol Allowance
- HP Allowance
- Traveling Allowance
- Hotel Provided
- GH&S Insurance Medical Card
- Career Development
- Yearly Increment
- Bonus

Pay: From RM2,500.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)