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Account Receivable Officer

4 months ago

Subang Jaya, Malaysia Sunway City Kuala Lumpur Hotels Full time

The Accounts Receivable (AR) function at Sunway City Kuala Lumpur Hotels, is responsible for managing the amounts owed to the hotel by its customers, typically in the form of outstanding invoices for services rendered.

**Invoicing**:

- Generate and issue invoices to guests or corporate clients for room charges, banquet services, catering, and other billable services provided by the hotel.

**Billing Accuracy**:

- Ensure that all charges on invoices are accurate and in accordance with the agreed-upon rates and terms.

**Credit Control**:

- Monitor and control credit limits for individual guests and corporate accounts to prevent overdue accounts and credit risks.

**Payment Processing**:

- Receive and process payments from guests and clients, including cash, credit cards, and other payment methods.

**Reconciliation**:

- Reconcile payments received with outstanding invoices to ensure accurate accounting records.

**Follow-Up on Outstanding Balances**:

- Contact guests or clients with overdue balances to remind them of outstanding payments.

**Dispute Resolution**:

- Investigate and resolve any billing discrepancies or disputes with customers promptly and professionally.

**Aging Analysis**:

- Regularly review and analyze the aging of accounts receivable to identify and address overdue accounts.

**Communication with Other Departments**:

- Collaborate with the front office, sales, and other relevant departments to obtain accurate and timely information for billing purposes.

**Documentation and Record Keeping**:

- Maintain organized and up-to-date records of all invoices, payments, and communications with customers.

**Reporting**:

- Prepare regular reports on the status of accounts receivable, aging reports, and other relevant financial metrics for management review.

**Credit Policy Adherence**:

- Ensure compliance with the hotel's credit policy and procedures, and recommend adjustments as needed.

**Customer Service**:

- Provide excellent customer service by addressing inquiries related to billing, invoices, and payment issues in a timely and professional manner.

**Requirement**:

- **Immediate Starter Preferred.**:

- **Diploma in Accounting or Bachelor's Degree in Accounting**:

- **Pointer 3.50 and above (First Class)**:

- **MUST have 1 - 3 Years of Experience in Account Receivable (AR) for Resorts and Hotels.**:

- **Experienced with 5 Stars Luxury Resort & Hotel is a must.**:

- Attention to detail (Numbers Accuracy)
- Excellent Excel and Reports
- Excellent English Communication

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Meal provided

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Subang Jaya: Reliably commute or planning to relocate before starting work (required)

Expected Start Date: 12/04/2023