Executive, Gsa

2 weeks ago

Kuala Lumpur, Malaysia Malaysia Airline Full time

**Position Title**:

- Executive, GSA & Offline Sales

**Reports To**:

- Manager GSA Relationship

**Position Summary**:

- Ensure the smooth functioning of the GSA & Offline sales process, from lead generation and after-sales tracking / support.
- Responsible to liaise and coordinate with stakeholders (Regional Head Sales & RMD) on performance tracking, facilitating processes and administrative support to the team.

**Key Accountability**:

- Maximize revenue/cost performance across assigned territory in line with Company objectives.
- Collaborate with Sales regions to execute sales action plans on non-managed (offline) markets by developing products relevant for these territories.
- Conduct market research to identify potential agents, the route to be support and trends
- Promote and sell MAG products and services to customers in the assigned territory.
- Meet and exceed sales targets by identifying new business opportunities and developing creative sales strategies.
- Develop and maintain strong relationships with stakeholders.
- Collaborate with other departments, including marketing, operations, and customer service, to ensure a seamless customer experience.
- Provide regular reports on sales performance, customer feedback, and market trends.
- Manage Offline Development projects and support the Manager with any additional activities and projects as required.

**Qualifications & Working Experience**:

- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 2 years of experience in a sales support or administrative role.

**Personality Traits**:

- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong organizational and time management skills, with the ability to manage multiple priorities and meet tight deadlines.
- Keen attention to detail, with the ability to identify errors and inconsistencies in data.
- Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.
- Ability to work effectively in a team environment, collaborating with sales representatives and other departments to achieve sales targets.

  • Executive, Gsa

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Malaysia Airline Full time

    Position Title: Executive, GSA & Offline SalesReports To: Manager GSA RelationshipPosition Summary: Ensure the smooth functioning of the GSA & Offline sales process, from lead generation and aftersales tracking / support. Responsible to liaise and coordinate with stakeholders (Regional Head Sales & RMD) on performance tracking, facilitating processes and...

  • Executive, Gsa

    2 weeks ago

    Kuala Lumpur, Malaysia Malaysia Airlines Full time

    **Reports To**: - Manager GSA Relationship **Position Summary**: - Ensure the smooth functioning of the GSA & Offline sales process, from lead generation and after-sales tracking / support. - Responsible to liaise and coordinate with stakeholders (Regional Head Sales & RMD) on performance tracking, facilitating processes and administrative support to the...

  • Guest Services Ambassador

    2 months ago

    Kuala Lumpur, Malaysia JLL Full time

    JLL supports the Whole You, personally and professionally. Reporting Relationships **Direct Manager**: Facility Manager Role Summary The Guest Services Ambassador (GSA) plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest. As the first point of contact at Reception they are...

  • Guest Services Ambassador

    1 day ago

    Kuala Lumpur, Malaysia JLL Full time

    JLL supports the Whole You, personally and professionally. Reporting Relationships **Direct Manager**: Facility Manager Role Summary The Guest Services Ambassador (GSA) plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest. As the first point of contact at Reception they are...

  • Guest Services Ambassador

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia JLL Full time

    JLL supports the Whole You, personally and professionally.Reporting RelationshipsDirect Manager: Facility ManagerRole SummaryThe Guest Services Ambassador (GSA) plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest.As the first point of contact at Reception they are responsible for...

  • Guest Service Agent

    1 week ago

    Kuala Lumpur, Malaysia DoubleTree by Hilton Kuala Lumpur Full time

    Provide food and beverage services to executive floor guests, assisting the Executive Floor GSA in the daily check in and check out as well as the executive floor lounge operation. - Greet customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice, listen to understand requests, respond with appropriate action and...

  • Duty Executive, Operation Control Centre

    3 weeks ago

    Kuala Lumpur, Malaysia Malaysia Airline Full time

    **Job Title**: Duty Executive, Operation Control Centre **Reports to**: Senior Manager, Freighter Operations **Role Purpose**: Responsible to manage overall daily freighter operations for MABKargo Sdn. Bhd. primarily focusing on the implementation of freighter flight schedule and ensure freighter OTP. This is inclusive of recovery plan for any operational...

  • Guest Service Supervisor

    3 weeks ago

    Kuala Lumpur, Malaysia Pan Pacific Hotels Group Full time

    **Malaysia*** **PARKROYAL COLLECTION Kuala Lumpur*** **Rooms*** **Job Grade**: Full Time PARKROYAL COLLECTION Kuala Lumpur puts you in the enviable heart of Kuala Lumpur’s Golden Triangle, where shopping, entertainment and commerce all come together. Step outside our doors and experience a variety of food, available around the clock. Choose from a...