Consumer Care Executive

4 weeks ago


Petaling Jaya, Malaysia W Generation Full time

Position : Consumer Care Executive

Salary Range : RM 2,500 - RM 3,500 + Commission

Working Hours : 9.00am - 6.00pm (Monday - Friday)

Job Scope
- To perform cold calling to follow up and verify the potential leads (data) from social media's campaign (eg: Facebook) before generating to the Company's existing consumers.
- To ensure the potential leads information are accurate before sending to the Company's existing consumers.
- To develop positive relationship with the potential leads and existing consumers.
- To perform on-boarding process to new consumers, handle inbound calls from campaign's
- referral and answer all the consumers' enquiries when arises.
- To record consumers' information in the Company's internal system.
- To monitor and report campaign's status, progress, and review to management weekly /
- monthly.
- To perform regularly follow up with the consumers on their campaign's listing performance in our Company's website and share latest campaign plan with consumers when needed.
- To discuss renewal opportunities with existing consumers before their subscription contracts end and maintain positive consumer relation with new contract agreements.
- To assist oversea consumers in liaising with translation team for project information when necessary.

**Requirements**:

- Preferably Degree in business marketing / business development / business admin or equivalent.
- Preferable at least 1 years working experience in dealing with customers and customer relation management. Working experience in key account/ project admin is a bonus
- Fresh grads with customer’s relation / relevant working experiences can be considered.

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus



  • Petaling Jaya, Malaysia GENO Management Full time

    **Position**: Consumer Care Executive **Salary Range**: RM 2,500 - RM3,000 **Working Area**: VSQ, PJ **Working Hours**: Monday - Friday, 9am - 6pm The role act as Consumer Care Executive, who is required to service our existing consumers who subscribed to our service on the company’s website. As our team also run some campaigns on social media...

  • Key Account Executive

    4 weeks ago


    Petaling Jaya, Malaysia Social Bee Sdn Bhd Full time

    **Position**:Key Account Executive / Consumer Care Executive **Salary Range**: RM 2,500 - RM3,200 (Basic + Commission) **Working Hours**: 9am - 6pm (Mon - Fri) - To perform cold calling to follow up and verify the potential leads (data) from social media’s campaign (_e.g. Facebook_) before generating to the company’s existing consumers. - To ensure the...


  • Petaling Jaya, Malaysia GENO Full time

    Position : Customer Care Executive Location : Petaling Jaya Salary : RM2,500 - RM3,000 Working hours : 9am - 6pm (5 days a week) **Role**: The role act as Consumer Care Executive, who is required to service our existing consumers who subscribed our service in the Company’s website. **Responsibilities** - To perform cold calling to follow up and verify...

  • Operations Executive

    4 weeks ago


    Petaling Jaya, Malaysia CARE Concierge Full time

    Responsibilities - The Operations Executive is responsible for coordinating the centers under The Mansion and KomuneCARE portfolio. - Ensure that the standards of care and hospitality for our residents at our centers are consistently at the highest level of quality. - The Operations Executive is able to oversee and handle any issues on the daily operations...


  • Petaling Jaya, Malaysia GENO Management Full time

    **Position**: Consumer Care Executive **Salary Range**: RM 2,500 - RM3,500 **Working Area**: Asia Jaya **Working Hours**: Monday - Friday, 9am - 6pm The role act as Consumer Care Executive, who is required to service our existing consumers who subscribed to our service on the company’s website. As our team also run some campaigns on social media...


  • Petaling Jaya, Selangor, Malaysia Fresenius Medical Care Full time

    Key ResponsibilitiesPromote and sell medical equipment and consumable products to government and private sectors, developing long-term business relationships with existing and potential clients.Work closely with other departments (e.g., Marketing, Clinical) to achieve set objectives.Identify customer needs and provide appropriate resources through liaison...


  • Petaling Jaya, Malaysia Fresenius Medical Care Full time

    **Role Summary** - Promotes and sells medical equipment, consumable products to government and private hospitals, able to develop long term business relationship with existing and potential clients. - Responsible for establishing and maintaining a good & healthy business relationship with clientele all times and provide a professional & well-mannered service...

  • Brand Manager

    6 days ago


    Petaling Jaya, Malaysia Kimberly-Clark Full time

    **Brand Manager - Family Care** **Your Job** You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and...

  • Brand Manager

    3 weeks ago


    Petaling Jaya, Malaysia Kimberly-Clark Full time

    **Your Job**: In your **Brand Manager - Family Care** **role, you’ll help us deliver better care for billions of people around the world. **About Us**: People have looked to Kimberly-Clark brands for more than 150 years and today we're proud to help over a billion people around the world cope, laugh, love and live every day. From the best nappies and baby...


  • Petaling Jaya, Selangor, Malaysia DKSH Group Full time

    About the RoleThis is an exciting opportunity to join our global business unit as an executive responsible for consumer health and marketing. You will play a key role in shaping our product portfolio and driving business growth.You will be responsible for leading a team of marketers and product managers to develop and implement strategies that meet business...


  • Petaling Jaya, Malaysia Fresenius Medical Care Full time

    To support Business Manager, PD (Peritoneal Dialysis) Business Unit & territorial requirements, to ensure excellence in service in all areas of accounts (Hospitals, PD units & wards). - To provide ongoing, close support to all accounts in the territory. - Promote and sell medical equipment, consumable products to government, private and NGO sectors, able to...


  • Petaling Jaya, Selangor, Malaysia Personal Collection Direct Selling Inc. Full time

    About the RoleDirector Position at Personal Collection Direct Selling Inc.The successful candidate will be responsible for developing and executing marketing strategies to drive growth and profitability. This includes leading consumer insights initiatives, managing brand portfolios, and optimizing P&L performance.You will collaborate closely with...


  • Petaling Jaya, Selangor, Malaysia Fresenius Medical Care Full time

    Job OverviewFresenius Medical Care is seeking a highly skilled and experienced Clinical Executive to join our Peritoneal Dialysis (PD) Business Unit. As a key member of our team, you will be responsible for ensuring excellence in the delivery of clinical services and providing exceptional support to patients and customers.Your primary focus will be on...

  • Brand Strategy Lead

    4 days ago


    Petaling Jaya, Selangor, Malaysia BTI Executive Search Full time

    About the RoleWe are seeking a highly skilled Brand Strategy Lead to join our team at BTI Executive Search. In this role, you will be responsible for developing and executing marketing strategies that drive growth and strengthen brand equity in the consumer healthcare market.The successful candidate will have a strong understanding of the healthcare industry...


  • Petaling Jaya, Selangor, Malaysia BTI Executive Search Full time

    Job DescriptionAs a Marketing Director for Healthcare, you will lead the development and execution of marketing strategies that build and grow the brand's presence in the market. This role involves managing product positioning, market research, brand campaigns, and collaboration with cross-functional teams to achieve business objectives.Your key...


  • Petaling Jaya, Selangor, Malaysia BTI Executive Search Full time

    Key ResponsibilitiesAs a Healthcare Brand Manager, you will be responsible for managing the development and execution of marketing strategies that build and grow the brand's presence in the market. This role involves leading product positioning, market research, brand campaigns, and collaboration with cross-functional teams to achieve business...


  • Petaling Jaya, Selangor, Malaysia BTI Executive Search Full time

    About the PositionWe are seeking a highly skilled Product Positioning Specialist to join our team at BTI Executive Search. In this role, you will be responsible for developing and executing marketing strategies that drive growth and strengthen brand equity in the consumer healthcare market.The successful candidate will have a strong understanding of the...


  • Petaling Jaya, Malaysia Fresenius Medical Care Full time

    **Primary Purpose**: In addition, you will assist in the preparation/ management of business revenue, project timelines & support FME business requirements. Due to the nature of business in the region, extensive travelling will be required. Accountabilities: - To support area Business Executive on territorial business & clinical requirements, to ensure...


  • Petaling Jaya, Malaysia GENO Management Full time

    **Position **:Consumer Care Executive (Customer Service Executive) **Salary**: RM 2,500 - RM 3,000 **Location **:Asia Jaya, Petaling Jaya **Working Hours**: Monday - Friday (9 am - 6 pm) The role act as Consumer Care Executive, who is required to service our existing consumers who subscribed to our service on the company’s website. As our team also...


  • Petaling Jaya, Malaysia Fresenius Medical Care Full time

    **Primary purpose**: In addition, you will assist in the preparation/ management of business revenue, project timelines & support FME business requirements. Due to the nature of business in the region, extensive travelling will be required. **Key Responsibilities / Accountabilities**: - To support area Business Executive on territorial business & clinical...