Logistic Customer Service Officer
2 months ago
Arranges shipments by examining destination, route, rate, delivery time; dispatches to carriers.
- Verifies merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
- Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
- Benchmark freight rates.
- Negotiate rate structures, including consolidation lanes, capacity, and customer programs. Present finding to Management.
- Collect and analyze service issue and carrier quality information and develop clear and concise reports.
- Freight forwarding functions such as booking, issuing Delivery Orders, etc
- Checking and confirming order status on pick-up and deliveries.
- Analyze freight bills for customer specific required information.
- Track and log information in the system.
- Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.
**Job Types**: Full-time, Permanent
**Salary**: RM3,500.00 - RM4,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Johor Bahru: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
-
Customer Service Officer
7 days ago
Johor Bahru, Malaysia JOBBUILDER Full timeLocation: Taman Molek Jb (_**Shipping & Logistics company)**_ At least 1 year experience in manufacturing or logistics industry, or diploma in Maritime background. JOB DESCRIPTION: - Help manage current customer accounts. - Deal with a high volume of inbound and outbound phone calls. - Maintain relationships with carriers and customers. - Provide...
-
Customer Service Officer
2 months ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...
-
Customer Service Officer
4 weeks ago
Johor Bahru, Malaysia JOBBUILDER Full timeTaman Molek Jb (Shipping and Logistics Company) At least **one year** of experience in the **manufacturing or logistics industries, or a diploma in Maritime.** **DESCRIPTION OF THE JOB**: - Assist with the management of current client accounts. - Handle a high volume of incoming and outgoing phone calls. - Maintain contact with carriers and customers. -...
-
Operation Assistant
4 days ago
Johor Bahru, Malaysia FF ONE LOGISTIC SDN BHD Full time**Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...
-
Logistics Operation Officer
2 months ago
Johor Bahru, Malaysia Expeditors Full time**Company Description** Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 15,300 trained professionals in a worldwide network of over 331 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and...
-
Operation Assistant
6 days ago
Johor Bahru, Malaysia FF ONE LOGISTIC SDN BHD Full time**Forwarding Operation Executive**: - Language: Chinese, English, Malay - Well communication with customer to answer all enquiries - Assist with operation manager on the jobs assigned from time to time - Well understanding on import / export activities - Play good team work and well communication with all colleagues - **Self motivated, attention to details,...
-
Logistics and Store Support Office
1 month ago
Johor Bahru, Malaysia Dream Profession Full time**Logistics and Store Support Office** **Salary**: $1,500 to $1,800 (RM5100-RM6120) **Location**: Ubi Transportation **Working Hours**:Monday - Friday (8:30 - 12.30 & 13:30 to 17:30) - Resolve issues regarding shipped orders - Continuously communicate with the Production and Customer Service teams to achieve Customer delivery dates - Move inventory by...
-
Logistics Officer
1 month ago
Johor Bahru, Malaysia HT Presswork Industries (M) Sdn Bhd Full timeAccountable for the overall warehouse and logistics operations including receiving, warehousing/inventory control, pick-pack-ship, and distribution of raw material, components, supplies, and finished goods inventory. Maintains inventory accuracy with appropriate materials transactions. Communicate schedules release data and all other logistics/materials...
-
Logistics & Custom Clearance Manager
2 months ago
Johor Bahru, Malaysia Agensi Pekerjaan Excel Top Choice Sdn Bhd Full time**Key Responsibilities**: - Coordinate with QC Team, Planner, and Logistics Colleagues activities for the efficient movement of goods. - Monitor and optimize supply chain processes to minimize costs and enhance productivity. - Develop and implement logistics strategies to streamline operations and improve overall efficiency. - Conduct analysis of logistics...
-
Customer Services Officer
3 weeks ago
Johor Bahru, Malaysia CARGOLIFT ASIA LINES SDN BHD Full timeManage logistics, specifically in the areas of Sea & Air Import / Export job planning Vendor & Client. Education: Officer : STPM or Diploma Executive : Degree & above **Job Type**: Permanent **Salary**: RM2,000.00 - RM3,500.00 per month **Benefits**: - Additional leave - Free parking - Maternity leave - Opportunities for promotion Schedule: - Day...
-
Logistics Officer
2 months ago
Johor Bahru, Malaysia Gemilang Coachwork Sdn Bhd Full time**Job Responsibilities (Logistics Asst.Manager/ Senior Exec** Your primary responsibility is to provide logistic solution to ensure all incoming raw materials/ chassis and outgoing complete buses / bus body kits arrived safely, timely and cost-effectively via the different mode of transportations (land, sea, air). Your duties will include, but not limited...
-
Customer Service Specialist
1 month ago
Johor Bahru, Malaysia DSV Solutions (DC) Sdn Bhd Full timeThe trucking officer is to assist in daily operation of transport service as requested by customer. - Responsible for the logistics operation job, support logistics arrangements, liaise with drivers or contractors on shipments and customs related issues and maintain proper documentations. - The trucking officer must work closely with operation team in...
-
Customer Service Specialist
2 weeks ago
Johor Bahru, Malaysia DSV Solutions (DC) Sdn Bhd Full timeThe trucking officer is to assist in daily operation of transport service as requested by customer. - Responsible for the logistics operation job, support logistics arrangements, liaise with drivers or contractors on shipments and customs related issues and maintain proper documentations. - The trucking officer must work closely with operation team in...
-
Customer Service Trainer
2 months ago
Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...
-
Logistic Customer Service Officer
1 month ago
Johor Bahru, Malaysia MINDE Group Full timeArranges shipments by examining destination, route, rate, delivery time; dispatches to carriers. - Verifies merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies. - Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions. - Benchmark freight rates. - Negotiate...
-
I-customer Service Executive(Office)
1 month ago
Johor Bahru, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time**5 working days**: - **Office Working Hour**: - **Based in Wadi Hana, JB** **Interested applicants can also send your updated resume and allow our Consultant to match you with our Clients.** **Job Scope**: - Manage incoming and outgoing phone calls. - Actively follow up with clients and persuade clients to sign up for our services. - Provide accurate,...
-
Logistic and Custom Officer
2 weeks ago
Johor Bahru, Malaysia JVCKENWOOD ELECTRONICS MALAYSIA SDN BHD Full time**JOB DESCRIPTION** 1. Handle full set of shipping documents for import & export operation. 2. Verifies and maintains records of incoming and outgoing goods in a warehouse. 3. Ensure all documents properly file. 4. Coordinate with forwarder on shipment documents accurately. 5. Work closely with shipping agencies for all Customs related issues. 7....
-
Logistic and Custom Officer
4 days ago
Johor Bahru, Malaysia JVCKENWOOD ELECTRONICS MALAYSIA SDN BHD Full time**JOB DESCRIPTION** 1. Handle full set of shipping documents for import & export operation. 2. Verifies and maintains records of incoming and outgoing goods in a warehouse. 3. Ensure all documents properly file. 4. Coordinate with forwarder on shipment documents accurately. 5. Work closely with shipping agencies for all Customs related issues. 7....
-
Logistics Coordinator
2 weeks ago
Johor Bahru, Malaysia BDP (MALAYSIA) SDN BHD Full timeWe are a rapidly expanding subsidiary office of a Major U.S.A. based Logistics Management/ Freight Forwarding Services company specializing in "Total Supply Chain Management" and "Total Logistics" solutions. BDP International. A member of the PSA Group. People, Processes and Proven Technology Delivering Certainty Operated for more than 55 years, with an...
-
Logistics Coordinator
4 days ago
Johor Bahru, Malaysia BDP (MALAYSIA) SDN BHD Full timeWe are a rapidly expanding subsidiary office of a Major U.S.A. based Logistics Management/ Freight Forwarding Services company specializing in "Total Supply Chain Management" and "Total Logistics" solutions. BDP International. A member of the PSA Group. People, Processes and Proven Technology Delivering Certainty Operated for more than 55 years, with an...