Ecommerce Quality Assurance

2 weeks ago

Petaling Jaya, Malaysia Language Talent Solution Full time

**Company Description**

At Language Talent Solutions, we believe that talent should not be limited by borders. We strive to break down barriers and think beyond traditional boundaries. We believe that the best person for a team may come from anywhere in the world, as skills matter more than passports. Join us as we build globally competitive teams and bridge borders.

**Role Description**

This is a contract role for an ECommerce Quality Assurance position. As an ECommerce Quality Assurance professional, you will be responsible for ensuring the quality and functionality of our ECommerce platform. This includes conducting tests, identifying and reporting bugs, and collaborating with the development team to ensure a seamless user experience. This is an on-site role located in Petaling Jaya.

**Designation**: ECommerce Quality Assurance - English Speaker

**Location**: PJ, Sunway Pinnacle

**Working Days**: Monday to Sunday (5 working days and 2 days off)

**Working hours**: 8 AM - 5 PM ( 8 hours working shift + 1 hour break)

**Salary**: up to RM 6,500 (max)
- ______________________________________________

**Skills and experience**:

- Prior experience with usage of Lazada/Shopee seller center with Quality Specialist role in eCommerce or marketplace platform is a plus.
- Detail-oriented, people-oriented, self-motivated, and able to thrive in ambiguity in a matrix environment.
- Ability to work independently and within a team environment with a demonstrated track record.
- Strong computer skills including Microsoft PowerPoint and Excel.
- Ability to work under pressure.

**Business Knowledge & Client Interaction**:

- Understanding of the Ecommerce domain (Lazada, Shopee, D2C, etc.)
- Interacts with the stakeholders in a professional way.
- Can deal with last-minute changes and issues and pressure situations.
- Requires timely decision making always
- Liaise and work collaboratively with colleagues to ensure service results and developments are understood.
- Ability to work with virtual teams.

**Primary Responsibilities Include and not limited to**:

- Monitoring and inspecting all promotion setup (price changes, voucher creation, etc) on Marketplace Platform
- QA approver in SynOps for all eshop tasks
- Monitor and inspect all promo setups and submissions according to client requirements.
- Monitor client platform's store content (title, descriptions, attributes, etc.) as per client specifications.
- Proposing measures to correct or improve the process and setup to ensure 100% accuracy as per brief
- To check for accuracy of eShop setting are according to client’s brand standards and guidelines.
- Constantly audit report data to ensure internal stakeholder follows correct processes.

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: Up to RM6,500.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Day shift

Application Question(s):

- Are you able to start immediately?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Quality assurance: 1 year (preferred)

Expected Start Date: 05/27/2024

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