Mersing Office Manager

2 weeks ago

Malaysia HPL Hotels and Resort Full time

Reporting directly to the Resort Manager and functionally to the Rooms Division Manager and Financial Controller, you are responsible for pre-opening activities and thereafter for the effective leadership and management of the Mersing Office of the Resort to achieve planned departmental objectives and goals while maintaining brand and Resort standards for employee satisfaction, internal processes efficiency & effectiveness and guest satisfaction. You will lead subordinates to achieve these departmental objectives and goals whilst directly overseeing day-to-day operating activities.

**Requirements**:

- A minimum of 6 years’ experience in accounting, purchasing or office management demonstrating achievement of results and development of relevant competencies as well as a progressive career growth in one or more reputable companies with a minimum of 2 years at a managerial level. Suits a guest service oriented individual. Exposure in the hospitality industry is preferred but not essential.
- A trade certificate, degree or diploma in hotel management or the equivalent education and experience.
- Hands-on-approach across all office management and guest service disciplines including but not limited to meeting & escorting guests from the office or other appointed locations in Mersing to the boat to Tioman Island, purchasing for the Resort and liaison with government authorities.
- A leadership stature with the ability to gain immediate professional credibility through possessing: (a) the capability to proactively provide sound operating advice and proactively coach subordinates, (b) the ability to communicate and influence at all levels through clear, informed and logical argument and discussion, tempered by a sense of humour, when appropriate, and (c) the ability to build effective relationships and influence positive outcomes through possessing a progressive and participative management style.
- Strong inter-personal communication with a strong command of the English language both written and verbal.
- Comfortable with occasional travel to the Resort.

This position is restricted to Malaysian nationals and non-nationals with the current right to live and work in Malaysia.

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