OTC客服/ OTC Customer Service
3 weeks ago
**Responsibilities**:
- Resolve customer issues and disputes in a timely and efficient manner, escalating complex cases to the appropriate teams when necessary.
- Collaborate with internal teams, including compliance, operations, and technical support, to address customer concerns and improve service quality.
- Guide clients through the process of buying, selling, and transferring cryptocurrencies on our platform, offering insights and support as needed.
**Job Requirements**:
- Fluent in Mandarin and English;
- Strong business sensitivity and able to master basic business after receiving training. Financial related knowledge and experience is preferred;
- Ability to self-manage and work independently in a fast-paced environment with constant changes;
- good communication, good expression skills, affinity, hard-working, good pressure-bearing ability.
**Hiring contact**:
职位类型:全职
薪资: 每月最高 RM9,000.00
工作经验:
- crypto OTC CS: 1 年 (必填)
工作语言:
- 中文 (必填)
- 英文 (必填)
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