Collection Executive
2 weeks ago
1) Purpose
- The provides guidelines and requirements to achieve prompt collection of all sums of money due and overdue, whilst ensuring that a fair, and consistent approach is taken for recovery of sums that are not paid when due or overdue.
- To provides the regulations, policy and procedures that needed in the loan collection process which must conform to Hire-Purchase Act 1967.
2) Scope
- Collection process - For prompt payment
- Collection process - For due or overdue payment (with or without the repossession procedures)
- Fully / early settlement process
3) Activities
a) Collection process - Prompt payment
- Receive of payment advice / bank in slip
- Check with finance department for payment received
- Update the payments in the system whenever there is payment from borrower
- update and do weekly collection report for meeting
- Filling of payment advice / bank in slip
b) Collection process - For due or overdue payment (with or without the repossession procedures)
- Generate listing
- Blasting text message (Reminder for instalment payment)
- First reminder send on due date
- Follow up the payment
- Issuance of fourth schedule (First notice)
- Issuance of second schedule of fourth schedule
- Repossession of the vehicle
- Issuance of fifth schedule
- Notice for disposal of vehicle
- Selling off the vehicle
- Legal Action (liase with lawyer)
c) Full / early settlement process
- Letter / request received from hirer for earl / full settlement
- Issuance of reply letter to hirer for the calculation of outstanding amounts
- Received of payment advise / bank in slip
- Check with finance department for payment received
- Update the payments in the system and weekly collection report
- Cancel E-Hak Milik status and release original car registration card
- Filling of payment advice / bank in slip
Others
- Login system money lending software for money lending & Hire purchase
- Login Insurance Lonpac / Alliance system for quotation and submission for Road tax & car Insurance for Hirer or Customer
- Login CTOS / RAMCI for update record customer
- Follow up with Repossesses for repossession collection car
- Ad-hoc:
- others filling & scanning, admin job, courier/ post documents
Pay: RM2,500.00 - RM3,000.00 per month
Schedule:
- Monday to Friday
License/Certification:
- Accounting Diploma/Degree (preferred)
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