Debt Collection Agency
5 months ago
Responsible for minimizing defaults and bad debts of ongoing loans.
- Manage and achieve daily productivity standards in terms of attempts, contacts, and the amount collected.
- Manage and maintain customer's accounts to ensure the accounts are current and well conducted.
- Contact customers to remind customers of the payment schedule and obtain relevant payments.
- Follow up on overdue accounts by utilizing phone collection techniques, dunning letters, antilegal counsel.
- Ensure that collection actions taken are within corporate guidelines, and collection policies.
- Exercises judgment within defined practices and policies to determined appropriate action.
- Assist in developing, planning, and implementing strategies to recover principle from borrowers whose non-performing loans have been charged off.
- Willing to do extra miles such to improve current credit policy, credit analysis methodologies such as credit scoring/portfolio, portfolio analysis, client audit, etc.
- Performs others duties as assigned.
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM1,700.00 - RM5,000.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Parental leave
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Bandar Sunway: Reliably commute or planning to relocate before starting work (required)
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