Customer Service Coordinator

2 weeks ago


Kota Damansara, Malaysia Terra Asia Sdn Bhd Full time

Our client is a leading international company that provides innovative solutions to their clients across multiple industries including Oil and Gas, Marine, Construction and Industrial and range from high pressure water cleaning, surface preparation, abrasive cutting and centrifugal pumping services. Good rewarding opportunity with career growth opportunities.

**JOB RESPONSIBILITIES**
- Promptly and accurately prepare quotations for inquiries, including new product, spares and services.
- Communicate and coordinate with stakeholders to ensure a timely submission of offers.
- Log and update information in the CRM/ERP system to keep accurate opportunities and quotes.
- Make regular contact with customers to follow up on open quotes.
- Promptly process customer purchase orders and convert to sales orders ensuring accurate part, delivery and other pertinent information is entered on the sales order and communicated to all internal departments
- Expedite orders through internal departments as required in order to meet the expected customer delivery date
- Issue all invoices in a timely manner ensuring receipt and acknowledgement from the client
- Support as required on cash collections on overdue accounts
- Always act in an ethical and compliant manner and never compromise the Company’s brand
- Always represent the Company in a professional manner, through presentation, preparation and behavior
- Contract term for 12 months and good personal development opportunity for permanent position in the organization

**REQUIREMENTS**

Business or Marketing Degree or equivalent or,

Min 5 years in a similar customer service role

ERP/CRM Experience

Ability to work independently, concise communicator with confident out-going personality

Customer oriented, out-going personality, proactive attitude and result driven individual

Excellent communication and business development skills with language proficiency in English (Fluent) and Malay

Knowledge in good computer skills for presentations, power points and others

Must be willing to commute and work in Selangor

Salary Range

RM3,500 to RM4,500

**Job Types**: Full-time, Permanent

**Salary**: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Professional development

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kota Damansara: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have knowledge in CRM/ERP system as this skill is mandatory

**Education**:

- Bachelor's (preferred)

**Experience**:

- similar customer service: 5 years (required)

**Language**:

- Fluent English (required)



  • Kota Damansara, Malaysia Myconsult Sdn Bhd Full time

    **Responsibilities**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions,...


  • Kota Damansara, Malaysia Myconsult Sdn Bhd Full time

    **Responsibilities**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions,...


  • Kota Damansara, Malaysia Reeracoen Malaysia Full time

    **Overview**: **Salary**: 2,500 MYR ~ 3,000 MYR**Industry**: Manufacturing(Automobile)- Drive initiatives, strategy to achieve assigned Business objectives. - Develops and builds strong customer relationships at all levels. - Customer support on quality issues and resolved with factories. - Malaysia customers Market Research. - Any other tasks as given by...


  • Kota Damansara, Malaysia Siamlution Sdn Bhd Full time

    Multiple positions CUSTOMER SERVICE & TELEMARKETING Location: phileo damansara ( 5min away from Phileo Damansara MRT Station) Working hours: 9am - 6pm Requirements: SPM Can start immediately Good communication skill & written in both Bahasa Malaysia & English Working experience is not necessary as training will be provided Proficient in the use of...


  • Kota Damansara, Malaysia Siamlution Sdn Bhd Full time

    Multiple positions CUSTOMER SERVICE & TELEMARKETING Location: Damansara PJ Working hours: 9am - 6pm Requirements: SPM Can start immediately Good communication skill & written in both Bahasa Malaysia & English Working experience is not necessary as training will be provided Proficient in the use of computers Pleasant personality and able to handle...


  • Kota Damansara, Malaysia Siamlution Sdn Bhd Full time

    Multiple positions CUSTOMER SERVICE & TELEMARKETING Location: phileo damansara ( 5min away from Phileo Damansara MRT Station) Working hours: 9am - 6pm Requirements: SPM Can start immediately Good communication skill & written in both Bahasa Malaysia & English Working experience is not necessary as training will be provided Proficient in the use of...


  • Kota Damansara, Malaysia Siamlution Sdn Bhd Full time

    Multiple positions CUSTOMER SERVICE & TELEMARKETING Location: phileo damansara ( 5min away from Phileo Damansara MRT Station) Working hours: 9am - 6pm Requirements: SPM Can start immediately Good communication skill & written in both Bahasa Malaysia & English Working experience is not necessary as training will be provided Proficient in the use of...


  • Kota Damansara, Malaysia Malaysian Healthcare Sdn Bhd Full time

    Engage patient & doctor to finalize appointment schedule. - Follow up patient prior to appointment day. - Register patients and finalize billings. - Work with doctor and patient for finalization of follow up treatments. - Ensure exceptional customer experience throughout patient visits. - Monitor patient feedback and assist to resolve patient grievances....

  • Customer Service

    3 days ago


    Kota Damansara, Malaysia JOBBUILDER Full time

    1 Responsible for prompt delivery to customers (i.e.OEM, Industrial and Automotive). 2 Prompt submission of assigned report. 3 Responsible for master creation for SAP distribution module. 4 Fully understand and utilize SAP distribution module for work and able to advise others CS user. 5 Monitor and analyse monthly delivery cost. 6 Responsible for...


  • Kota Damansara, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    **JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia.**: - Able to communicate in **Mandarin** & **Cantonese**. - **SPM leavers** are encouraged to apply. - Able to work on **rotational shifts.**: - Prior working experience in the **call service industry** will be an added advantage. - Good...


  • Kota Damansara, Malaysia Lean IT Consultants Sdn Bhd Full time

    **JOB HIGHLIGHT** - Must have own transport - Fun, Engaging Work Environment. - Full training provided **JOB DESCRIPTION** - Must be able to communicate in English. - SPM leavers who are interested to start their career in a call center are also encouraged to apply. - You are required to work on rotational shifts. - Problem solvers and ability to perform...


  • Kota Damansara, Malaysia Upstream BPO Sdn Bhd Full time

    Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...


  • Mutiara Damansara, Malaysia Cycle & Carriage Bintang Berhad Full time

    **Hiring Branch: Cycle & Carriage Mutiara Damansara** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for all...


  • Kota Damansara, Malaysia Principal Financial Group Full time

    **Responsibilities**: At Principal, we invest in what matters. And building talented teams is where it all begins. We’re drawn to people who bring unique perspectives, passion, and expertise to help us advance the financial security and well-being of our customers, transform our growing business, and drive positive change in the communities where we live...


  • Kota Damansara, Malaysia MTI Academy SDN BHD Full time

    Proficient in product knowledge, understand the company's product information, and be able to correctly explain and describe the characteristics and advantages of related products. - Respond and deliver accurate information to clients' questions via Livechat and messaging app. - Effectively handle customer complaints, suggestions, consultation and feedback,...


  • Kota Damansara, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    **JOB REQUIREMENTS**: - Excellent communication and writing skills in **English** and **Bahasa Malaysia**. - **SPM leavers **are encouraged to apply. - Able to work on rotational shifts. - Prior working experience in the **call service industry** will be an added advantage. - Good problem solving skills and ability to perform under a high paced working...

  • Project Coordinator

    3 days ago


    Kota Damansara, Malaysia PROFAZ MAJU NIAGA SDN BHD Full time

    Project Coordinator & Admin Job Overview: A highly motivated individual to assist the company in creating strong relationships with suppliers and maintaining the existing ones. The responsibilities include sourcing goods, materials, and services at competitive prices and to be a team player in tender paperwork and submissions. To develop and maintain...

  • Event Coordinator

    6 days ago


    Kota Damansara, Malaysia Sirius Epitome Sdn Bhd Full time

    **Responsibilities**: - Being involved in the full project cycle. From planning, sourcing, budgeting, production, set-up, and dismantling. - Able to complete tasks within the budget and timeline. - Manage pre-event, event day, post-event, and able to fulfill customers' expectations and requirements. - Coordinate and communicate effectively and efficiently...


  • Kota Damansara, Malaysia Beez Fintech Sdn. Bhd. Full time

    Data Entry. - Performing clerical tasks such as filing, scanning documents into an electronic system, and making copies of documents. - Manage customer queries by sharing products information, checking status, etc. to customers when asked. - Follow up customers. - Resolve customers queries and problems. - Providing ad-hoc support to staff members in other...


  • Ara Damansara, Malaysia NNR Global Logistics (M) Sdn. Bhd. Full time

    Attending to Import and Export Sea Freight shipments and updating details in the system. - Monitoring sea freight shipments and advising customers accordingly on the ETD and ETA upon inquiry. - Maintain proper documentation filing of all operations correspondences and reports. - Coordinate with shipping lines to update all new buying rates and maintain on...