Asstmgr-outlet

6 days ago

Kuala Lumpur, Malaysia Marriott International, Inc Full time

**Job Number** 23114466

**Job Category** Food and Beverage & Culinary

**Location** Fairfield Kuala Lumpur Jalan Pahang, No 1 Jalan Datuk Haji Eusoff Off Jalan Pahang, Kuala Lumpur, Malaysia, Malaysia

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Assisting in Management of Restaurant Team**
- Handles employee questions and concerns.
- Monitors employees to ensure performance expectations are met.
- Provides feedback to employees based on observation of service behaviors.
- Assists in supervising daily shift operations.
- Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
- Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

**Conducting Day-to-Day Restaurant Operations**
- Ensures all employees have proper supplies, equipment and uniforms.
- Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
- Ensures compliance with all restaurant policies, standards and procedures.
- Monitors alcohol beverage service in compliance with local laws.
- Manages to achieve or exceed budgeted goals.
- Performs all duties of restaurant employees and related departments as necessary.
- Opens and closes restaurant shifts.

**Providing Exceptional Customer Service**
- Interacts with guests to obtain feedback on product quality and service levels.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Encourages employees to provide excellent customer service within guidelines.
- Handles guest problems and complaints, seeking assistance from supervisor as necessary.
- Strives to improve service performance.
- Sets a positive example for guest relations.
- Assists in the review of comment cards and guest satisfaction results with employees.
- Meets and greets guests.

**Conducting Human Resource Activities**
- Supervises on-going training initiatives.
- Uses all available on the job training tools for employees.
- Communicates performance expectations in accordance with job descriptions for each position.
- Coaches and counsels employees regarding performance on an on-going basis.

**Additional Responsibilities**
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Restaurant Manager.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Fairfield Inn & Suites by Marriott allows guests to travel with confidence by giving them just what they need at an exceptional value. As a member of our team you'll deliver outstanding service so travel is easy, comfortable and productive for our guests. Find Your World at Fairfield Inn & Suites by Marriott.

  • Asstmgr-outlet

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Fairfield Kuala Lumpur Jalan Pahang, No 1 Jalan Datuk Haji Eusoff Off Jalan Pahang, Kuala Lumpur, Malaysia, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the...

  • Outlet Manager

    4 days ago

    Kuala Lumpur, Malaysia Five Guys Malaysia Sdn Bhd Full time

    **Summary** To manage the Food & Beverage department as a successful independent profit center, ensuring maximum guest satisfaction in consistency with standards, through planning, organizing, directing, and controlling the food and beverage operation and administration. To assist the General Manager / Operation Manager (Zouk Group) as and when necessary...

  • Outlet Manager

    6 days ago

    Kuala Lumpur, Malaysia SRIVIJAYA SDN BHD Full time

    Job Responsibilities **Outlet** 1. Oversee the daily operations of outlet for smooth operations. 2. Plan and assist daily workloads to outlet associates. 3. Develop and enforce established policies and procedures. 4. Establish operational strategies to meet quality and customer service standards. 5. In-charge of performance and sales of the Outlet and...

  • Outlet Manager

    2 weeks ago

    Kuala Lumpur, Malaysia SRIVIJAYA SDN BHD Full time

    Job Responsibilities **Outlet** 1. Oversee the daily operations of outlet for smooth operations. 2. Plan and assist daily workloads to outlet associates. 3. Develop and enforce established policies and procedures. 4. Establish operational strategies to meet quality and customer service standards. 5. In-charge of performance and sales of the Outlet and...

  • Outlet Manager

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Five Guys Malaysia Sdn Bhd Full time

    SummaryTo manage the Food & Beverage department as a successful independent profit center, ensuring maximum guest satisfaction in consistency with standards, through planning, organizing, directing, and controlling the food and beverage operation and administration. To assist the General Manager / Operation Manager (Zouk Group) as and when necessary assuming...

  • Outlet Manager

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SRIVIJAYA SDN BHD Full time

    Job ResponsibilitiesOutletOversee the daily operations of outlet for smooth operations.Plan and assist daily workloads to outlet associates.Develop and enforce established policies and procedures.Establish operational strategies to meet quality and customer service standards.In-charge of performance and sales of the Outlet and ensures that the company's...

  • Outlet Manager

    2 weeks ago

    Kuala Lumpur, Malaysia Koshidaka Malaysia Sdn Bhd Full time

    **Koshidaka Malaysia** manages and operates the popular Japanese **KARAOKE MANEKINEKO** entertainment centers that are family-friendly themed, and offer reasonable pricing, cleanliness, safety, and friendliness from well-trained staff in the famous hospitality ways of Japan. Job responsibilities: - Responsible for daily overall business activities in the...

  • Outlet Manager

    1 week ago

    Kuala Lumpur, Malaysia Koshidaka Malaysia Sdn Bhd Full time

    **Koshidaka Malaysia** manages and operates the popular Japanese **KARAOKE MANEKINEKO** entertainment centers that are family-friendly themed, and offer reasonable pricing, cleanliness, safety, and friendliness from well-trained staff in the famous hospitality ways of Japan. Job responsibilities: - Responsible for daily overall business activities in the...

  • Outlet Manager

    3 weeks ago

    Kuala Lumpur, Malaysia Koshidaka Malaysia Sdn Bhd Full time

    **Koshidaka Malaysia** manages and operates the popular Japanese **KARAOKE MANEKINEKO** entertainment centers that are family-friendly themed, and offer reasonable pricing, cleanliness, safety, and friendliness from well-trained staff in the famous hospitality ways of Japan. Job responsibilities: - Responsible for daily overall business activities in the...

  • Outlet Manager

    3 weeks ago

    Kuala Lumpur, Malaysia VCR Holdings Sdn Bhd Full time

    **Job Summary** To ensure smooth and efficient operation of the outlet. Operate the outlet as a business unit as per the standards and procedures and practice managerial principles, in order to achieve outlet goals in terms of guest satisfaction, financial targets, training and high employee morale. **Dues and responsibilities** RESPONSIBILITIES: To...

  • Retail Assistant

    2 weeks ago

    Kuala Lumpur, Malaysia Luggage Industry Outlet Full time

    **Interested**: Kindly **Whatsapp **your resume to **016-9729309** for faster response Position : Retail Assistant (Fulltime) Location : KL Selangor Outlet（Whatsapp for location） Salary Package : Basic Salary + Allowance + Commission **Job Scope**: - Welcoming customers into the shop - Assisting customers to find items they needed. - Organizing...

  • Outlet Supervisor

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ZUS Coffee Full time

    Responsibilities: Ensure outlet cleanliness, safety & health (QAQC) Stocks ordering & management Customer service Supervise subordinates Staff scheduling Liaise with the outlet manager Monitor outlet performance Produce related reports Adhere to company & outlet SOP Perform ad hoc tasks/ duties as assigned by management/ outlet managerRequirements: A minimum...

  • Outlet Supervisor

    3 weeks ago

    Kuala Lumpur, Malaysia Rainbow Distribution Sdn. Bhd. Full time

    Generate sales and profitability for the outlet - Provide direction and leadership to a group to outlet executives, including sales promoters that may be deployed directly from the brand to: - Drive sales and profit - Ensure business effectiveness in store operations - Manage in-store merchandising, inventory control - Deliver quality customer service -...

  • Outlet manager

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Azzurro Sdn Bhd Full time

    Company Description Azzurro Sdn Bhd is the company behind the renowned Al-Amar brand, which has become synonymous with traditional and authentic Lebanese Cuisine in Malaysia since its opening in 2008. Our flagship fine dining restaurant, Al Amar Pavilion, is located in the iconic Pavilion shopping mall and offers a complete traditional mezze spread. Our...

  • Outlet manager

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Azzurro Sdn Bhd Full time

    Company Description Azzurro Sdn Bhd is the company behind the renowned Al-Amar brand, which has become synonymous with traditional and authentic Lebanese Cuisine in Malaysia since its opening in 2008. Our flagship fine dining restaurant, Al Amar Pavilion, is located in the iconic Pavilion shopping mall and offers a complete traditional mezze spread. Our...

  • Outlet Manager

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Koshidaka Malaysia Sdn Bhd Full time

    Koshidaka Malaysia manages and operates the popular Japanese KARAOKE MANEKINEKO entertainment centers that are family-friendly themed, and offer reasonable pricing, cleanliness, safety, and friendliness from well-trained staff in the famous hospitality ways of Japan.Job responsibilities: Responsible for daily overall business activities in the outlet Drive...

  • Outlet Manager

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Koshidaka Malaysia Sdn Bhd Full time

    Koshidaka Malaysia manages and operates the popular Japanese KARAOKE MANEKINEKO entertainment centers that are family-friendly themed, and offer reasonable pricing, cleanliness, safety, and friendliness from well-trained staff in the famous hospitality ways of Japan.Job responsibilities: Responsible for daily overall business activities in the outlet Drive...

  • Outlet Supervisor

    2 weeks ago

    Kuala Lumpur, Malaysia JP Caliber Full time

    Our vision is to be one of the key players in the International Hospitality industry having all our outlets at world-class levels. Key Responsibilities: 1. Outlet P&L Performance - Ensure KPIs are met in P&L especially profit margins, food cost, beverage cost and labor cost. - Ensure products received from suppliers are accurate in measurement and invoiced...

  • Outlet Manager

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia VCR Holdings Sdn Bhd Full time

    Job SummaryTo ensure smooth and efficient operation of the outlet. Operate the outlet as a business unit as per the standards and procedures and practice managerial principles, in order to achieve outlet goals in terms of guest satisfaction, financial targets, training and high employee morale.Dues and responsibilitiesRESPONSIBILITIES:To achieve outlet...

  • Outlet Supervisor

    2 weeks ago

    Kuala Lumpur, Malaysia Mr.Clean Sdn Bhd Full time

    **Role Summary**: The Outlet Supervisor will lead outlet operations, ensure the highest level of customer service, manage staff, and uphold company standards. This role requires leadership, organizational skills, and a commitment to excellence. **Requirements**: - Proven experience as an Outlet Supervisor or similar managerial role. - Strong leadership and...