Client Services Analyst

2 weeks ago


Kuala Lumpur, Malaysia ITA Asia Limited Full time

Evaluate all products by assessing the risks according to company guidelines and regulations.
- To investigate all information and ensures timely escalation of alerts to the appropriate parties for further review.
- Liaise with Regulatory Compliance Officer for advice and other business units for information where required.
- Follow up the request on rider added from existing clients.
- To perform any incoming changes request.
- Assist general inquiries from client or broker via phone or written in a professional and courteous manner.
- Perform other responsibilities and duties periodically assigned by supervisor/manager.

**Job Requirements**
- With experience specialize in Anti-Money Laundering, Customer Due Diligence and Know Your Customer (AML/CDD/KYC) will be added advantage.
- Fresh graduated are encouraged to apply, training will be provided.
- Computer literate, especially in Excel / Word.
- Excellent command of written and spoken in English and Korean or Japanese or Russian.
- Essential typing skill in English and Korean or Japanese or Russian.
- With PR, Temporary Residence Pass, spouse visa or dependents visa will be an added advantage.
- Sense of responsibility and patience.
- Demonstrate strong analytical skills, data literacy, and attention to detail.

**Benefits**:

- Health insurance
- Maternity leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your notice period

**Language**:

- Do you speak Chinese (preferred)



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