Service Assurance Lead

**Position Title**: - Manager, Quality Assurance **Reports To**: **Senior Manager, Quality Assurance & Delivery**: **Role Purpose**: Lead, drive and monitor Quality Assurance team and ensure efficient and effective implementation of service quality assurance plans with highest integrity, accuracy, and ethical standards. **Key Accountability**: - Service...

**Reports To**: **Senior Manager, Quality Assurance & Delivery**: **Role Purpose**: Lead, drive and monitor Quality Assurance team and ensure efficient and effective implementation of service quality assurance plans with highest integrity, accuracy, and ethical standards. **Key Accountability**: - Service Quality Assurance (SQA) Planning and Management:...

The Business Assurance & Continuous Improvement (“BACI”) Lead drives effective and efficient internal and external audits, internal business assurance and improvement activities in KPOC, to ensure the respective functional Senior Managers, Managers, and Leads have performed their work scope in compliance with KPOC’s policies, the functional work...

**Job Summary**: As a QA Team lead, you are responsible to oversee the activities of quality assurance for the software **Responsibilities**: - Develop and managing test strategies and test plans for project need - Consolidate and provide tasks estimation for testing related effort. - Handling test management and prepare consolidating test reporting for...

**Responsibilities**: - Analyze user’s business requirements and processes into test cases. - Create and Maintain up-to-date test cases for all deployment solutions and confirm that all solutions are properly tested. - Create documentations for implementations. - Ensure standards and requirements are met through conducting quality assurance tests. -...

-Job description **Some careers have more impact than others.** If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. HSBC is one of the largest banking and financial services organisations in the world, with operations in over 60 countries and territories....

Job summary **Entity**: Finance **Job Family Group**: Finance Group Global Business Services (GBS) is bp’s process operation and transformation organization. We operate a global delivery model consisting of bp owned and operated centers worldwide. GBS enhances value by standardizing, modernizing and digitizing activities and driving commercial value,...

JOB SUMMARY · Actively establish, maintain and strengthen internal and external relationships, execute assurance procedures · Working under the supervision of an Assurance Assistant Manager, Manager or Senior Manager, and helps execute audit work and present its findings to the client. · Contribute technical insights to audit client engagements and...

**Position Snapshot** **Quality Assurance Executive** Location: Nestle Distribution Centre,Sijangkang Company: Nestlé Manufacturing (M) Sdn. Bhd. Full-time Bachelor’s Degree in Food Science or any other relevant discipline At least 2 year of relevant experience **Position Summary** Leads a small team to ensure microbiological/chemical/sensory...

**Responsibilities**: - Conduct website testing and evaluations on websites to ensure adherence to quality standards. - Conduct quality check on customer service to ensure adherence to standard of procedures. - Create, implement and maintain quality standards, processes and protocols. - Evaluate company website performance and ensure all is functioning and...

Role Summary: Key responsibilities: - Conduct evaluation of Call Center and Customer Service interactions to ensure adherence to quality standards. - Implement and maintain Quality Assurance processes and protocols. - Evaluate the performance of Call Center and Customer Service representatives based on established criteria. - Provide contractive feedback to...

**Company Description** Tenbex Engineering Sdn. Bhd. (TESB) is an engineering company established in 2004 and based in WP. Kuala Lumpur. TESB operates in West and East Malaysia and serves as a licensed service contractor/vendor for oil companies such as PETRONAS, MURPHY, REPSOL, SHELL, and EXXON MOBIL. With a team of experienced personnel from various Oil &...

JOB SUMMARY · Actively establish, maintain and strengthen internal and external relationships, execute assurance procedures · Working under the supervision of an Assurance Assistant Manager, Manager or Senior Manager, and helps execute audit work and present its findings to the client. · Contribute technical insights to audit client engagements...

JOB SUMMARY· Actively establish, maintain and strengthen internal and external relationships, execute assurance procedures· Working under the supervision of an Assurance Assistant Manager, Manager or Senior Manager, and helps execute audit work and present its findings to the client.· Contribute technical insights to audit client engagements and internal...

Lead requirement gathering and analysis sessions. - Oversee and coordinate the change management process, ensuring all change requestsare accurately logged, reviewed, and delivered within the agreed timelines. - Work closely with the development team to plan delivery timelines, ensuring that change requests are prioritized and included in the backlog...

If you are looking to excel and make a difference, take a closer look at us Overview The Manager, Compliance (Assurance) is responsible for the independent review of the Bank's existing processes and to provide advisory and solutions to ensure compliance to regulatory requirements. This role reports to the Head of Compliance (Assurance). Key...

**_Digital Hub Kuala Lumpur attracts, grows, and develops passionate people who will meaningfully impact the digital future of BASF. Come join us and be a part of our digitalization journey._** **Objectives of the Position** - We are looking for a IT Delivery Lead to implement, support, and lead enterprise-grade IT solutions for BASF Agricultural. The role...

JOB DESCRIPTION Role in Technical and Advisory: 1. Technical Manager in providing technical input aligned with IPPF Standards and relating to Governance, Risk Management and Controls to technical engagements. 2. Educational Development Products management. Role in Quality Assurance: 1. Quality Assurance Manager in executing external quality assessment review...

As the Service Operations Lead at Intellect, you will play a pivotal role in shaping the patient experience, ensuring service excellence, and optimising operational performance. Within your scope, you will also oversee the customer support team, ensuring timely and effective assistance to patients and stakeholders, and the care navigation team, ensuring...

Role Summary: Key responsibilities: - Conduct evaluation of Call Center and Customer Service interactions to ensure adherence to quality standards. - Implement and maintain Quality Assurance processes and protocols. - Evaluate the performance of Call Center and Customer Service representatives based on established criteria. - Provide contractive feedback to...