Supervisor, Customer Service

Statements in this Job Description are intended to reflect, in general, the duties and responsibilities of the position, but they are not to be interpreted as totally inclusive. Cigna is an equal opportunity employer. POSITION : Customer Service Supervisor REPORTING TO : Customer Service Senior Supervisor 1. JOB PURPOSE Manages the daily activities of a...

Caffe Sprouts is looking for a Service Supervisor to join our team!! Location: L2-05, TSLAW Tower, Imbi, Kuala Lumpur (TRX area, next to Tun Razak Exchange MRT, 5 mins walking distance from the MRT) Working hours: Mon - Saturday shift basis following schedule set by the manager (1 Offday per week) Service supervisor duties: - Maintain the SOP standards...

Overview: COMPANY OVERVIEW: Herbalife Nutrition is a global company that has been changing people's lives with great nutrition products and a proven business opportunity for its independent distributors since 1980. The Company offers high-quality, science-backed products sold in over 90 countries by entrepreneurial distributors who provide one-on-one...

A Restaurant Supervisor monitoring restaurant operations. Restaurant supervisors oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints. Restaurant Supervisor Job Description Template We are looking to...

Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information. - Meet personal/team qualitative and quantitative targets. - Handle simple to difficult inquiries...

Respond to customer inquiries via email, live chat, and other social media platforms in a timely, professional, and courteous manner.Resolve customer issues and complaints, escalating when necessary to ensure complete customer satisfaction.Maintain a thorough knowledge of the Company's products, services, and policies to effectively address customer...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

**Customer Service (Chinese Speaker)** **Job Descriptions**: - Liaising with both internal & external stakeholder e.g product managers & the marketing team to handle complaints and feedback related to websites, products, platforms, and services & etc. - Maintaining a working knowledge of company products to effectively communicate with customers. -...

**Responsibilities** - Training restaurant staff - Proper standards of hygiene and sanitation are maintained - Checking in on dining customers to enquire about food quality and service - Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked - Monitoring the restaurant’s cash flow and settling...

Requirements: - Fresh Graduates or 1-2 years of experience in Customer Service - Answer any inbound questions/queries from clients - Excellent communication and analytical skills. - Proficient with Microsoft Office. - Proficient in Writing & Speaking in Mandarin **Responsibilities**: - Identify and escalate issues to supervisors - Research, identify, and...

**Descriptions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

**Responsibilities**: - Share information with colleagues or supervisors to accumulate knowledge and provide basis for process improvement. - Provide complete and accurate solutions and information for corporate customers, solve customer problems, and provide high-quality services. - Accept corporate customer consultation, record customer consultation and...

**Customer Service Rep (Aviation) B.Melayu + English** **Responsibilities;** Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep the customer’s privacy and protect customer information Meet personal/team...

We are currently seeking enthusiastic individuals to join our team. If you have a passion for delivering exceptional service in the F&B industry, we would love to hear from you. Location: Quartet TTDI Responsibility: Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments. Preparing, grinding...

DUTIES AND RESPONSIBILITIES: Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and...

**DUTIES AND RESPONSIBILITIES**: **Primary Job Functions**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information. - Meet personal/team qualitative and...

Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information. - Meet personal/team qualitative and quantitative targets. - Handle simple to difficult inquiries...

The job scope of a customer service role involves providing assistance, information, and support to customers before, during, and after their interactions with a company's products or services. Customer service representatives play a crucial role in maintaining positive customer experiences, resolving issues, and building customer loyalty. Here are the...

**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Relations Customer Service Focus Focused Communication Skills business communication Customer Engagement Customer Care good communication skills...

**Responsibilities**: - To ensure timely order processing, feed-back and meeting customer delivery expectation. - Answer the customer enquiry, handling customer’s request or complaint, and feed-back customer on timely manner. - Handle the sales & service enquiry, order, and enquiry process be able to meet company and customer expectation. - Manage...