Waiter / Waitress

1 week ago

Kuantan, Malaysia The Kasturi Resort Cherating Full time

We are looking skilled Waiter or Waitress with minimum of 1 year experience of F&B in 4/5 star Hotel/Resort. Someone with patience, bubbly personality and perseverance are encourage to apply. Fluent in English.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our guests and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

**Responsibilities**
- Greet and welcome customers to the restaurant.
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware, and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Carry dirty plates, glasses, and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations.
- Follow all relevant health department regulations
- Provide excellent customer service to guests

**Requirements and skills**
- Proven work experience as a Waiter or Waitress
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- High school or diploma and able to speak basic or good English

**Salary**: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Meal provided
- Opportunities for promotion

Schedule:

- Afternoon shift
- Early shift
- Evening shift
- Rotational shift

**Education**:

- STM/STPM (preferred)

**Language**:

- English (preferred)

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