Front of House Manager
3 weeks ago
_**We're looking for a dynamic and enthusiastic Front of House Manager to join our team and help us deliver exceptional customer experiences every day**_
**Key Responsibilities**:
- **Lead and Inspire**: Motivate and manage the front of house team to ensure high standards of service and a positive work environment.
- **Customer Focus**: Greet and engage with customers, ensuring their needs are met and they have a memorable experience.
- **Operations Management**: Oversee daily operations, including opening and closing procedures, staff scheduling, and inventory management.
- **Quality Control**: Maintain cleanliness, presentation, and organization of the cafe at all times.
- **Problem Solving**: Handle customer complaints and resolve issues promptly and effectively.
- **Training and Development**: Train new staff and provide ongoing support and coaching to the team.
- **Sales and Promotions**: Assist in implementing sales strategies and promotions to boost revenue.
**Qualifications**:
- Previous experience in a similar role within the hospitality industry.
- Excellent communication and leadership skills.
- A passion for customer service and creating a welcoming environment.
- Strong organizational and multitasking abilities.
- Ability to work flexible hours, including weekends and holidays.
**Why Join Us?**
- Competitive salary and benefits.
- A friendly and supportive work environment.
- Opportunities for growth and advancement.
- Be part of a team that values creativity and quality.
**Job Types**: Full-time, Permanent
Pay: RM3,800.00 - RM4,500.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
- Vision insurance
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Yearly bonus
Ability to commute/relocate:
- Putrajaya: Reliably commute or planning to relocate before starting work (preferred)
Willingness to travel:
- 75% (preferred)
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