Recovery Officer

2 weeks ago


Pandan Jaya, Malaysia Baidwan Associates Full time

JOB DESCRIPTION:

- To perform outbound calls to notify customers of delinquent account

and regarding outstanding and overdue payment.
- Responsible for keeping records of collection and status of accounts
- Negotiate with customers to make workable repayment arrangement.
- Explain and clarify with customers on non-payment issues.
- Follow up calls with customers.
- Handle questions or complaints.
- Investigate and resolve discrepancies in payments or accounts.

SKOP PERKERJAAN:

- Membuat panggilan dan peringatan kepada pelanggan daripada data yang diberikan.
- Bertanggungjawab untuk mengikuti perkermbangan akaun yang dikendalikan
- Berunding dengan pelanggan untuk membuat bayaran
- Menerangkan kepada pelanggan sebab-sebab perlunya membuat bayaran dan menentukan sebab bayaran tersebut tergendala
- Menjawab pertanyaan pelanggan dengan profesional
- Menyiasat dan menyelesaikan percanggahan dari segi pembayaran.

Job Requirements / Syarat Kelayakan:

- Malaysian Only / Warganegara
- Aged 18 & Above / Umur 18tahun dan ke-atas
- Can Read, Speak and Listen well in Malay and English / Boleh membaca, menulis dan mendengar dalam Bahasa Malaysia dana Bahasa Inggeris
- Can start Immediately / Boleh bermula kerja serta -merta

Salary range: RM1500 - RM2500 + commision+ EPF

**Job Details**

**JOB INFO & REQUIREMENT**
- Contract Type- Full-time- Job Type- Non-Executive- Experience Level- < 1 year, 1-3 years, 3-5 years- Job Categories- Customer Svc/Call Centre- Language Required- English, Bahasa Malaysia- Nationality Preferred- Malaysians Only- Gender Preferred- All Genders- Own Transport- None**SALARY & OTHER BENEFITS**
- Salary

**RM 1,500 to RM 2,500 per month**

Salary RM 1,500 to RM 2,500 (per month) Location Kuala Lumpur - Pandan Indah Contact Type Full-time Job Type Non-Executive Category Customer Svc/Call Centre Employer Info Company Name Baidwan Associates Company Description Expert in managing debt recovery Size 21-50 employees Company No. CT0134647-H Company Baidwan Associates Joined since: Apr 2024


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