Service Advisor

4 weeks ago


Shah Alam, Malaysia Motion Beyond Sdn Bhd Full time

**Responsibilities**:

- MAIN TASK:

- Execute end to end insurance claim process.
- Attend to customer who require assistance on Insurance Claim and Accident Repair.
- Appraise vehicle damage and issue estimate.
- Utilise ‘Merimen Online System’ as primary insurance claim system.
- Ensure spare parts ordering is done correctly and arrive on time.
- Ensure cars are repaired within pre-specified lead time and update customers on vehicle status on a regular basis.
- Vehicle delivery to customers.
- Conduct follow up calls to customers.**REQUIREMENTS**:

- Diploma/Advanced/Higher/Graduate Diploma in Engineering/SKM Level 1,2,3/Mechanical and AUTOMOTIVE
- At least 1 year of working experience in the related field
- Excellent communications skills and proficient with Microsoft Office
- Able to converse, read and write in both Bahasa Malaysia and English. Added advantage if able to converse in other than the above 2 stated language.
- Detail oriented and work with high degree of accuracy
- Ability to work in a team.**Benefits**:

- EPF
- SOCSO
- Annual Leave


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