Billing Automation Analyst

5 months ago


Kuala Lumpur, Malaysia Air Products Full time

AS-MY-Kuala Lumpur

**Job Description and Qualifications**
- Job Posting Title
Billing Automation Analyst
- Job Description Summary

Purpose

Responsibility for all aspects of billing related activities in the region. This role will be responsible to timely upload invoices into customers’ website and solve customer disputes that caused by various reasons and working with the process champion/IT in helping deliver on the automation. i.e including Robotic Process Automation (RPA) development objectives, so to provide excellent service to customers.

The incumbent will work directly with the Invoice to cash (ITC) Automation and Process Teams to help automate various SBS processes that can bring efficiency and productivity to the team. It also including collaboration with the Customer Support Services SOX coordinators to ensure process compliance with Sarbanes Oxley requirements.

Nature and Scope

This role reporting to Billing Manager and supporting the SBS organization by assuming ownership and resolve timely on uploading billing and related issues and discrepancies. Key responsibilities of this position include to upload and coordinate the development, modification and implement the automation in billing as needed.
This role requires to prioritize their assigned tasks or customer web portal activities, identify the root causes, and problem-solve the issues to prevent future recurring problems.

It is crucial that this role has a good understanding of the downstream effect and the business requirements for countries supported and to work closely with the local US and Europe billing team to ensure a smooth process of handover takes place.

The Billing Automation Analyst must have a strong understanding of the overall SAP system and processes to be able to determine where errors can take place. Due to the many special handling requirements in each country, this role will also need to ensure controls are in place and adhere to the local and SOX regulations from billing perspective. All billings must process in timely basis and ensure overall invoice accuracy.

JOB DIMENSIONS

1. Countries to support in North America and Europe.
2. No of Customers: 45
3. Invoice volume: 1700++

**Job Description**:

- **_ PRINCIPAL ACCOUNTABILITIES_**

1.Upload SAP/legal invoices to various customers ’website based on the requirement.

2.Key coordinator with each website when changes incur.

3.Answer incoming customer phone calls via BCM and logs dispute into the SAP dispute system.

4.Collaborate/work/support with US and EU counterparts to resolution of billing related issues including disputes.

6.Assist with the development, testing, training and implementation of the new scripts and RPA (Robotic Process Automation).

7.Act as first level of maintenance for the scripts as to expand the automation opportunities via scripts or bots.

8.Execute automated process and provide quality feedback on functionality. 9.Maintain and quick fix details of automation code (HTML selectors, SAP scripting, VBA).

10.Perform regression test periodically and as needed.

11.Follow up if any information changes from externa website and customer web form.

12.Support Automation Process Champion in development of new solution, scaling of existing ones and keep the documentation updated.

13.Ensure the work efficiency and deadlines are met especially major billing dates and month end closing, to meet billing KPIs.

14.Train the entire team members whenever new billing process taking place. 15.Complete the SOX audit requirement and work with team to streamline the billing process.

16.Support any ad hoc duties or projects assigned by superior when deemed necessary.

JD ATTACHED

**Req No.**
- 46797BR

**Employment Status**
- Full Time

**Organization**
- Corporate

**Business Sector / Division**
- Finance

**Region**
- Asia

**Country**
- Malaysia


  • Billing Analyst

    5 months ago


    Kuala Lumpur, Malaysia LTS Search Full time

    **Responsibilities**: - Review all new contracts, contract amendments, and deal agreements to extract pertinent financial data necessary for invoicing and financial accounting purposes. - Maintain and update the invoice tracker with exceptional accuracy, as it serves as a crucial tool for senior analysts in revenue recognition for the content business,...

  • Billing Analyst

    6 months ago


    Kuala Lumpur, Malaysia LTS Search Full time

    **Role Summary** We're seeking a Billing Analyst to handle billing operations within our accounting department. Your role will involve issuing invoices accurately to ensure revenue consistency. You'll need a sharp eye for detail and the ability to work independently to meet deadlines. As a Billing Analyst, you'll oversee accounts receivable, ensuring...

  • Billing Analyst

    5 months ago


    Kuala Lumpur, Malaysia DCatalyzer Sdn Bhd Full time

    **Role Summary** We are looking for a Billing Analyst to undertake billing operations in our accounting department. We’ll count on you to issue invoices with a high degree of accuracy to guarantee our revenue. Our Billing Analyst should have a keen eye for detail. You should also be comfortable working with little supervision to meet tight...

  • Billing Analyst

    5 months ago


    Kuala Lumpur, Malaysia DCatalyzer Sdn Bhd Full time

    Descriptions: - Issue and distribute invoices - Process new contracts and sales - Collaborate with other departments to ensure billing accuracy - Address customer complaints and questions - Keep track of accounts receivable and transactions - Assist with customer account reconciliations - Prepare and present analytical reports - Support monthly and...

  • Billing Analyst

    5 months ago


    Kuala Lumpur, Malaysia Air Products Full time

    AS-MY-Kuala Lumpur **Job Description and Qualifications**- Purpose - Responsibility for all aspects of billing related activities in the region. Billing Analyst is responsible to timely solve customer disputes that caused by various reasons and handle manual process which derived from unalignment with Air Products’ standard billing process required by...

  • Billing Analyst

    5 months ago


    Kuala Lumpur, Malaysia e2open Full time

    **Billing Analyst** **Job Overview** The Billing Analyst is responsible for the billing process for assigned areas. This position will perform to work closely with local countries and other business partners to ensure the AR operation runs smoothly. **Job Location: Kuala Lumpur** **Key Responsibilities**: - Ensures PO's are received on time for billing,...

  • Billing Analyst

    5 months ago


    Kuala Lumpur, Malaysia Foundit (Monster) Full time

    **Billing Analyst** **Job Overview** The Billing Analyst is responsible for the billing process for assigned areas. This position will perform to work closely with local countries and other business partners to ensure the AR operation runs smoothly. **Job Location: Kuala Lumpur** **Key Responsibilities**: - Ensures PO's are received on time for billing,...

  • Billing Analyst

    5 months ago


    Kuala Lumpur, Malaysia Air Products Full time

    AS-MY-Kuala Lumpur **Job Description and Qualifications** - Purpose - Responsibility for all aspects of billing related activities in the region. Billing Analyst is responsible to timely solve customer disputes that caused by various reasons and handle manual process which derived from unalignment with Air Products’ standard billing process required by...

  • Billing Analyst

    5 months ago


    Kuala Lumpur, Malaysia Language Talent Solutions Full time

    Designation **:Billing Analyst** Location **:Kuala Lumpur, Malaysia** Working Days **:Monday - Friday (Hybrid)** Working hours**:9am - 6pm / 2pm - 10pm** Salary**:RM 3,700 - RM 4,500 (based upon experience)** Term of Contract**:Permanent** - Issue and distribute invoices - Process new contracts and sales - Collaborate with other departments to ensure billing...

  • Billing Analyst

    5 months ago


    Kuala Lumpur, Malaysia e2open Full time

    **Job Overview** The Billing Analyst is responsible for the billing process for assigned areas. This position will perform to work closely with local countries and other business partners to ensure the AR operation runs smoothly. **Key Responsibilities**: - Ensures PO's are received on time for billing, proper follow up and escalation as needed. - Owns...


  • Kuala Lumpur, Malaysia Avows Technologies Sdn Bhd Full time

    1. Project context: Phase 2 of a billing migration project. In scope of the phase is moving billing and invoicing for all SWIFT products from a legacy solution to SAP BRIM (S4/CC/CM) 2. Profile: At least 5 years of experience as a test analyst, preferably within billing and finance area 3. Skills: a. Strong analytical mindset b. Good technical...

  • Billing Analyst

    3 months ago


    Kuala Lumpur, Malaysia e2open Full time

    **Location: Kuala Lumpur** **Job Overview** The Billing Analyst is responsible for the billing process for assigned areas. This position will perform to work closely with local countries and other business partners to ensure the AR operation runs smoothly. **Key Responsibilities**: - Ensures PO's are received on time for billing, proper follow up and...

  • Billing Analyst

    3 months ago


    Kuala Lumpur, Malaysia Foundit (Monster) Full time

    **Location: Kuala Lumpur** **Job Overview** The Billing Analyst is responsible for the billing process for assigned areas. This position will perform to work closely with local countries and other business partners to ensure the AR operation runs smoothly. **Key Responsibilities**: - Ensures PO's are received on time for billing, proper follow up and...

  • Business Analyst

    5 months ago


    Kuala Lumpur, Malaysia HR TAG SDN. BHD. Full time

    Business Analyst Requirement: 1. Local Malaysian. 2. Looking for 3+ years experienced BA (Business Analyst) for one of our telecom client. 3. Must have worked as BA as primary role with mentioned experience, having telecom experience would have preference. 4. Must have knowledge of Agile & waterfall deliver mechanism. 5. Must have worked from requirement...

  • Automation Tester

    5 months ago


    Kuala Lumpur, Malaysia Hyppies Full time

    Join our client's dynamic team as a Software Quality Analyst Automation Tester (Open for All Levels) and contribute to ensuring the quality and reliability of the software products. In this role, you'll work closely with experienced professionals to automate testing processes and improve our software development practices. As a Software Quality Analyst...

  • Billing Specialist

    7 months ago


    Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full time

    About the Role What do you want to expect: - Manage customer billing activities, ensuring accurate and timely invoicing. - Review and analyse billing data to identify discrepancies and resolve billing-related issues promptly. - Collaborate with internal stakeholders, such as sales, finance, and legal, to ensure accurate contract information and billing...


  • Kuala Lumpur, Malaysia Skill quotient Full time

    **Job Brief** We are looking for a test automation engineer to join our team and help us deliver high-quality software products. You will design, create, test and deploy effective test automation solutions for software using various tools and frameworks. You will also collaborate with QA analysts and software developers to identify and resolve issues in...

  • Billing Executive

    6 months ago


    Kuala Lumpur, Malaysia FUJIFILM Business Innovation Asia Pacific Pte. Ltd. Full time

    **Job description/ responsibilities** 1. Interface with print services vendor for Invoices and details. 2. Generate Cost-centre wise Usage Reports for each SCB market 3. Submit Usage report and Invoice and seek required approvals from Business Heads 4. Submit the invoices to SCB Accounts payable function. 5. Create Allocation file preparation for...


  • Kuala Lumpur, Malaysia Tech solutions & development Sdn Bhd Full time

    using test automation frameworks - designing and writing test automation scripts - managing the testing process - investigating problems in software as a result of testing - researching and evaluating new tools - develop and monitor testing processes - working with QA analysts and software developers to find solutions **Job Types**: Full-time,...

  • Fresh Graduate

    2 months ago


    Kuala Lumpur, Malaysia Citi Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training...