F&b Assistant

7 months ago


Port Dickson, Malaysia UCSI EDUCATION SDN. BHD. Full time

Job Description - Greet guests and provides menus. - Ensure the quality of the prepared products according to standard operation procedure. - Must listen and respond to customer complaints (acknowledge, apologize, act) - Must be courteous, pleasant and well groomed at all times. - Perform standardized opening and closing procedures during each shift. - Ensure that the concession area and organized at all times - Must work well individually and as part of a team. - Must maintain high standards of cleanliness and acceptable level of restaurant appearance at all times. - Provide excellent customer service at all times. - To operate the cash register and collect payments for all sales transactions accurately with full efficiency. - To ensure proper acceptance of credit cards and know what’s needed to be done when there’s an error/issue. - Supervising floor crew and assisting to monitor work progress - To perform any other job duties delegated by the management/ supervisor if necessary. Job specification - At least SPM qualification. - Able to work on shifts, weekends and public holidays. - At least 1 year of working experience in the related field is required. - Have a well-groomed, professional appearance. - People and customer-oriented, motivator and self-starter. - Team builder, displays initiative and creativity.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent


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