Bell Supervisor

3 weeks ago

Melaka, Malaysia HATTEN PLACE MELAKA Full time

Responsible for providing a seamless and exceptional guest arrival and departure experience.
- Facilitates the smooth and efficient operation of the Front Entrance, Bell Desk and Valet Parking, ensuring the highest level of guest service is provided in accordance with Hatten Hotel core standards.
- Handles all guest inquiries and comments, follows‑up in a diplomatic and efficient manner.
- Seeks feedback and recommendation on guest satisfaction, employee experience and morale.
- To perform with integrity any emergency and general crisis situation procedures.

**Benefits**:

- Health insurance
- Parental leave

Schedule:

- Day shift
- Evening shift

Ability to commute/relocate:

- Melaka City: Reliably commute or planning to relocate before starting work (required)

Expected Start Date: 04/22/2024

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