People & Culture Manager (Damansara Heights)

2 days ago


Kuala Lumpur, Malaysia Comfort Works Full time

Comfort Works is looking for a People & Culture Manager who wants to lean in and lead. To date, we’ve been great at_ taking care_ of our people, but now we’d like to level up and anticipate what our people need to in order to have the best damn careers at Comfort Works.

This is an impact position. We are looking for a senior generalist or a manager who knows they can do more if given trust, room to experiment and a chance to create change.

We know that you’ve written thousands of these job ads, looking for the right fit, for a company that may no longer be the right place for you. It’s okay, you grew. So, we wrote this one for YOU, intending for you to make it to the end and hoping you’ll find the right home.

**About the Role**:

- For 10 years, our human focused approach shaped our leadership style, our policies, our culture, our working environment and our benefits. It is important to us that our people know they are valued.
- While our values have not changed, the pandemic has reshaped the way we all think about work.
- We trust that fundamentally, everyone wants to do a good jobBut, when someone in the team is disengaged, you’ll help get to the very bottom of it
- and identify & address the system, process or human issues that led to it.
- You can expect an inclusive, eager team who’ll support you
- Yes we want to be proud of running a top-flight, productive workforce, but we also want to be kind, considerate, fair, flexible and calm. Especially in a crisis.

**What You’ll Need to Succeed**

**Your Responsibilities**:

- Secure operational excellence in auditing, implementing and maintaining HR processes and working methods.
- Support the development of a value-driven organisation and Comfort Works being a great place to work in relevant local/international markets.
- Contribute to build up business competence, leadership and talent pipeline and support managers and co-workers in their development, according to the business needs and development plans.
- Be an active member within the management team and contribute to the development of the team and its members, in close cooperation with the founders.
- Coach and support managers about people related topics (e.g. performance management and development, team development, change management).
- Maintain up to date HR information (Employee Handbook, HR policies and practices, Careers Page) and Employee Data accurately and timely in our HR systems.
- Manage all the administrative tasks in relation to recruitment, onboarding, confirmation, transfer, promotion, performance review, and resignation.
- Responsible for managing all tasks in relation to processing of Employment Pass for foreign talents and relocation.
- Act as key contact person for all employees and contribute to making Comfort Works a diverse and humanistic workplace, developing a trustful climate that encourages an open and honest dialogue.
- Conduct regular engagement surveys and analysts of results, sharing and raising key findings to leadership.
- Ensure Organisational Chart, Department Structures, Roles and Responsibilities, Interview scorecards and other relevant HR documentation and information are updated and organised
- Key responsibilities include recruitment, performance, rewards, employee engagement, culture development, HR planning and more. You will also lead and groom your team as the organisation expands our operations.
- At any time, act as an ambassador for the Comfort Works values and drive initiatives to keep the Comfort Works values a living reality.

This is a snapshot of OUR experience and expectations running the People Operations department. Your experience and background will join ours to create something better. We have worlds to learn and we are eager to do it together. You can and should expect to teach us, coach us, and expect the same in return.

**About You**:
You have the natural ability to establish trust and make people feel comfortable. You approach your work with a spirit of partnership and collaboration, not exclusion and rigidness. You prefer and give direct feedback, and are comfortable with receiving candid feedback because we have a high degree of trust. You can take a stand but yet commit to a decision even when you disagree. You are a resourceful problem solver; you can feel for gaps in what we are working on and suggest solutions and implement them.

You as a person have a genuine passion for people and a strong belief in unlocking an individual's limitless potential. You communicate in a clear and inspiring way and are able to support and enable change. You have the ability to deliver to the people's agenda through engaging and motivating people in a mid size organisation and you have a passion for competence development.

You might have a HR degree. You might not. But none of that matters because that’s not what we are looking for. We care about what you are capable of and how you do it.

Are you the one we are looking for? If yo


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