Telegram Community Executive

5 months ago


Kuala Lumpur, Malaysia HISEVEN SDN. BHD. Full time

**Responsibilities**:

- Oversee the operation of our Telegram community (group, channel and bot), ensuring dynamic participation and strategic growth.
- Craft and execute community engagement strategies to captivate and retain our target demographic.
- Schedule and publish compelling content regularly, such as corporate updates, product advancements, and industry news, to heighten user interaction.
- Vigilantly monitor community interactions, offer prompt and thoughtful responses to inquiries and comments, and uphold exceptional standards of customer service.
- Employ data analytics to assess community engagement and fine-tune outreach methods to bolster user involvement and satisfaction.
- Collaborate closely with the marketing department to align promotional activities with overarching brand narratives.
- Measure, analyze, and report community engagement metrics, providing insights and recommendations for enhancement.

**Job Requirements**:

- A minimum of 1 years' experience in community(any group, channel) management or a closely related field. Bilingual in English and 华语.
- Proficiency with Telegram as a community platform, including its features and management tools.
- Exceptional communication and content creation skills, capable of crafting captivating and engaging posts.
- A data-driven mindset with strong analytical capabilities, comfortable using metrics to guide strategic decisions.
- Autonomous work style with a history of initiative-taking, coupled with a strong sense of team collaboration.
- A nuanced understanding of the crypto currency industry or blasting marketing, with the ability to resonate with and anticipate the interests of our target audience.
- Superior organizational skills, with an aptitude for juggling multiple tasks seamlessly in a dynamic environment.

**Telegram社群执行员**

**职责:**:

- 监督我们的Telegram社群(包括群组、频道和机器人)的运营,确保积极参与和战略增长。
- 制定并执行社群参与策略,以吸引和留住我们的目标受众。
- 定期安排并发布引人入胜的内容,如公司更新、产品进展和行业新闻,以增加用户互动。
- 警惕地监控社群互动,及时、周到地回复询问和评论,并保持卓越的客户服务标准。
- 运用数据分析评估社群参与度,并微调外联方法以增强用户参与度和满意度。
- 与营销部紧密合作,将促销活动与整体品牌叙事相一致。
- 测量、分析和报告社群参与度指标,提供洞见和建议以增强效果。

**要求:**:

- 至少1年社群(任何群组、频道)管理或相关领域的经验。精通英语和华语双语。
- 熟练掌握Telegram作为社群平台,包括其功能和管理工具。
- 出色的沟通和内容创作能力,能够制作引人入胜和吸引人的帖子。
- 数据驱动的思维方式,具有较强的分析能力,能够利用数据指导战略决策。
- 自主工作风格,具有主动性,同时具有较强的团队合作意识。
- 对加密货币行业或轰炸营销有深刻的理解,能够与我们的目标受众产生共鸣并预测他们的兴趣。
- 出色的组织能力,能够在快节奏的环境中轻松地处理多项任务。

Pay: RM6,000.00 - RM9,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Monday to Friday


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