Customer Experience

**The Role** Comfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Western market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. **Key Responsibilities**: **Tracking Customer...

**The Role** Comfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Western market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. **Key Responsibilities** Tracking Customer Experiences -...

**As a bolttech intern** You will have the opportunity to gain on-the-job experience and training, exposure to exciting opportunities including managing your own project. You will be embedded in a team working alongside some of our best SMEs. You will also be supported by our intern program which offers a structured learning experience. You will be working...

**Reports To**: Assistant Manager, Customer Experience & Operations **Role Purpose**: Responsible for account management, implementation, and act as solution provider for internal clients in MAG Group and to 3rd party customers. To assist in identifying new business opportunities, revolutionize business processes, and execute business to ensure the...

**Job Title**: Executive, Customer Experience & Operations **Reports To**: Assistant Manager, Customer Experience & Operations **Role Purpose**: Responsible for account management, implementation, and act as solution provider for internal clients in MAG Group and to 3rd party customers. To assist in identifying new business opportunities, revolutionize...

**Duties and responsibilities**: As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living tenants, managing their concerns, and enhancing their overall satisfaction. This role...

The Customer Experience Agent is responsible for providing potential and existing customers with exceptional services through identifying customer needs, respond to customer queries, and collaborate with internal departments to optimize customer services and brand awareness. **Key Responsibilities**: - Listen attentively to questions and concerns and...

We are actively **seeking skilled and passionate Customer Experience Executive **to enhance our footprint in Malaysia. If you're dedicated to making a positive impact on individuals' experience through providing potential and existing customers with exceptional services through identifying customer needs, respond to customer queries, and collaborate with...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest...

Executive, Customer Experience Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to...

Kuala Lumpur Full Time About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Gather and analyze customer feedback to identify trends and areas for improvement. - Identify and resolve customer issues, ensuring a high level of customer satisfaction. - Provide accurate information about products/services and assist with order placement, tracking, and returns. - Record customer interactions, transactions, comments, and complaints in the...

**About Us** Flywheel SEA (formerly known as Intrepid Group) Ascential Group With more than 2,000 employees across five continents, Ascential combines local expertise with a global footprint for clients in over 120 countries. Ascential is headquartered in the UK and listed on the London Stock Exchange. **The role** As Customer Experience Representative,...

**Responsibilities**: - Managing all the inbound and outbound calls in a timely manner - Perform outbound calls for follow-ups, reminder appointments, and appointments as required - Identify customers’ needs, clarify information, research every issue and provide solutions - Following call center protocol when handling different topics - Assist customers...

**Responsibilities**: - Managing all the inbound and outbound calls in a timely manner - Following call center protocol when handling different topics - Identify customers’ needs, clarify information, research every issue and providing solutions - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage customers...

**Key Responsibilities**: 1) Customer Assistance - Respond promptly to customer inquiries via Respond.io, Selcare CRM and WhatsApp or other communication channels. - Monitor all Selangkah Social Media including replying to a comment. - Provide accurate information and guidance to customers on product features, usage, and troubleshooting steps. - Answering...

**Responsibilities**: - Managing all the inbound and outbound calls in a timely manner - Following call center protocol when handling different topics - Identify customers’ needs, clarify information, research every issue and providing solutions - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage customers...

**Responsibilities**: - Managing all the inbound and outbound calls in a timely manner - Following call center protocol when handling different topics - Identify customers’ needs, clarify information, research every issue and providing solutions - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage customers...

About Us We offer end-to-end omnichannel e-commerce management, a wide range of Digital Marketing Services and advanced Insights & Analytics, all powered by state of the art inhouse Technology to our client base of leading international brands across >10 marketplaces and multiple social platforms in all 6 SEA countries. Brands love our regional presence,...