Housekeeping - Desk Clerk
2 weeks ago
**JOB DESCRIPTION**
1. To achieve high standards of service in Housekeeping Department, ensuring maximum comfort for the hotel guests.
2. To maintain and update information recorded on planning and schedule boards.
3. To do the assignment of staff in the absence of the Supervisor.
4. To issue keys in the absent of Supervisors.
5. To make requisitions for the general storeroom.
6. To make purchase requests.
7. To handle all the hotel’s flower requisitions.
8. To handle all incoming and outgoing correspondence and to maintain and update room history/status records.
10. To answer telephones promptly, courteously and handle guest’s requests.
11. To handle all filling systems and computer in housekeeping department.
13. Is responsible for “Lost and Found” articles by:
- Receives found items.
- Enter all information regarding “Lost and Found” items in the “Lost and Found” record book.
- Places articles by category in corresponding boxes.
- Records all washable found items and sends them to the laundry.
- Handles inquiry of lost articles.
- Traces lost articles with the assistance of the Security Department.
- Mails found articles to guests depending on the policy.
- Prepares employees Gate pass.
- Return found articles to finder according to the policy.
14. To assist in issuing stock to all floor pantries.
15. To keep all the housekeeping log books/records up-to-date.
16. To handle all requests on baby sitting services and to arrange for a baby sitter.
17. To carry out any instructions or assignments from the Housekeeper efficiently and completely and to comply with the hotel’s rules and regulations.
19. To perform all other duties than the above requested by the Hotel’s Management, the Company and/or his/her direct Superior.
**Salary**: RM2,800.00 - RM3,300.00 per month
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