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Customer Experience Support
3 weeks ago
**JOB DESCRIPTION**
**(Duties and Responsibilities / Key Result Areas)**:
Perform ticketing logging and escalations to the correct person in charge.
**Perform ticket(s) monitoring and follow up on any pending issues.**
Perform any defined daily checklist/tasks being assigned.
**Conducting training to users/suppliers from time to time.**
To carry out other duties which may assigned by the Management from time to time.
**JOB REQUIREMENT / SPECIFICATIONS**:
(Academic, Work Exposures, Skills Required, Personal Characters, etc.)
**Able to communicate well in English, Cantonese, Mandarin, and Bahasa Malaysia.**
Able to work overtime after office hour, weekends & public holiday.
**Able to work as a team when carried out the support task**
Having experience on same job background or having educational background in Information Technology / System Information
Pay: RM3,000.00 - RM4,000.00 per month
**Experience**:
- Customer support: 1 year (required)
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