Customer Experience Support

**Key Responsibilities**: 1) Customer Assistance - Respond promptly to customer inquiries via Respond.io, Selcare CRM and WhatsApp or other communication channels. - Monitor all Selangkah Social Media including replying to a comment. - Provide accurate information and guidance to customers on product features, usage, and troubleshooting steps. - Answering...

About the RoleThis role involves assisting customers worldwide with solving their Swift operational challenges on a daily basis.The ideal candidate will be technically minded and willing to acquire an in-depth understanding of the entire Swift product suite used by our customers.Sharing knowledge and expertise with both customers and colleagues is crucial in...

Company OverviewSWIFT SUPPORT SERVICES MALAYSIA SDN. BHD. is a global member-owned cooperative and the world's leading provider of secure financial messaging services.We provide our community with a platform for messaging and standards for communicating, and we offer products and services to facilitate access and integration, identification, analysis, and...

About the RoleAs a key member of our team, you will be responsible for the onboarding of new customers. This involves handholding them throughout the process, ensuring a seamless experience.You will work closely with internal and external customers to build relationships and provide exceptional service.

Job DescriptionWe are seeking an experienced customer support professional to join our team. The successful candidate will have a strong background in financial services and be able to interface effectively with both internal and external customers.Your primary responsibility will be to validate and process joining requests accurately and efficiently. You...

The Customer Support Executive in HAYAT Technologies Sdn Bhd plays a crucial role in providing (SELANGKAH). This individual will serve as the primary point of contact for customer inquiries, complaints, and technical support requests. The Customer Support Executive will be responsible for delivering exceptional customer service, troubleshooting technical...

**JOB DESCRIPTION** **(Duties and Responsibilities / Key Result Areas)**: Perform ticketing logging and escalations to the correct person in charge. **Perform ticket(s) monitoring and follow up on any pending issues.** Perform any defined daily checklist/tasks being assigned. **Conducting training to users/suppliers from time to time.** To carry out...

**Join the industry leader to design the next generation of breakthroughs**: **THE FUTURE IS WHAT WE MAKE IT.** **_Experienced Customer Experience Professional_** **_Kuala Lumpur, Malaysia_** Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our...

**As a bolttech intern** You will have the opportunity to gain on-the-job experience and training, exposure to exciting opportunities including managing your own project. You will be embedded in a team working alongside some of our best SMEs. You will also be supported by our intern program which offers a structured learning experience. You will be working...

Our MissionWe aim to provide exceptional customer support and create a positive experience for our users. To achieve this, we are looking for a talented and dedicated individual to join our team as a Support Team Lead.As a Support Team Lead, you will be responsible for leading a team of customer support agents, ensuring they have the necessary skills and...

Main Responsibilities The Customer Experience agent (CXA) works to support the Enterprise Sales team on all operational related activities in order to maximise the productivity of HP Inside Sales Reps(ISR) The CXA responsibilities are within the areas of Lead to Cash including Customer Set up, Catalogue Management, Quotation support, Order / shipment...

About YouWe are looking for a highly motivated and experienced individual to join our team as a Customer Experience Director. The ideal candidate will have a strong background in customer service and support, with experience in leading and managing teams. Key skills and qualifications include:3+ years of experience in customer service or support, with at...

As the Customer Experience Specialist at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. You will also help to increase leads to sales conversion rate through efficient communication and filtering. Your work will directly impact...

**The Role**: As the Customer Experience Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. You will also help to increase leads to sales conversion rate through efficient ommunication and filtering. Your work will...

Role Description: As a Customer Support Specialist, you will play a critical role in ensuring our clients receive exceptional support. Your primary responsibility will be to provide timely and effective support to resolve customer issues.Key Tasks:Accept inbound calls from healthcare entitiesObtain necessary information to resolve customer issuesDocument all...

**Duties and responsibilities**: As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living tenants, managing their concerns, and enhancing their overall satisfaction. This role...

Customer Experience SpecialistAdd your expected salary to your profile for insights and increase your chances of getting hired.Attend to customer requests, inquiries, and complaints promptly, aiming for first-call resolution to provide exceptional service quality.Listen attentively to customer inquiries and concerns, providing accurate information and...

**Reports To**: Assistant Manager, Customer Experience & Operations **Role Purpose**: Responsible for account management, implementation, and act as solution provider for internal clients in MAG Group and to 3rd party customers. To assist in identifying new business opportunities, revolutionize business processes, and execute business to ensure the...

**Customer Support Representative** **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and issue resolution. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Collaborate with other teams to resolve customer issues promptly. - Keep accurate records of customer interactions and...

**Job Title** Customer Experience Associate **Job Description Summary** The role of Customer Experience Associate is to provide a customer-centric experience for the site occupants within their assigned portfolio. The CXA will focus on providing appropriate customer experiences whilst having a deep understanding of the workplace and the services provided....