Clinic Admin Assistant

3 months ago

Kuala Lumpur, Malaysia Dytan Health On-Line Full time

**Company Overview**:
Good Clinic (a division of Health On-line) is an innovative healthcare and telemedicine company with a bold vision to transform the future of healthcare through integrative medical services. Our mission is to bridge the gap between healthcare providers and patients, offering a seamless and personalized experience. We are committed to leveraging technology to improve the overall health and well-being of individuals. Join our dynamic team and be part of a startup that is poised to make a significant impact on the healthcare landscape.

**Key Responsibilities**:
**1. Clinic Setup & Operations**:

- Assist in the setup of the clinic, including organizing the layout, arranging medical equipment, and ensuring that all necessary supplies are in place.
- Coordinate with contractors, suppliers, and healthcare professionals to ensure that the clinic is ready for operations.
- Ensure compliance with local health regulations and that all necessary licenses and permits are secured**.**

**2. Patient Registration & Appointment Scheduling**:

- Manage patient registrations and check-ins for both in-person and online consultations.
- Schedule and confirm appointments for physical check-ups and virtual consultations.
- Maintain accurate patient records and update the clinic's database regularly.

**3. Coordination of Medical Check-Ups**:

- Coordinate and prepare for physical medical check-ups, liaising with healthcare providers to ensure all necessary equipment and documents are ready.
- Assist in the setup and coordination of virtual consultations.

**4. Billing & Payments**:

- Handle patient invoicing, billing, and payment processing.
- Track outstanding payments and follow up on pending transactions.

**5. Customer Service**:

- Assist with the resolution of patient concerns or complaints in a professional manner

6. **Clinic Administrative Duties**:

- Manage clinic supplies and inventory, ensuring adequate stock levels of medical supplies and administrative materials.
- Maintain a clean, organized, and efficient clinic environment.
- Support clinic management with filing, data entry, and reporting tasks.

**7. Compliance & Record-Keeping**:

- Manage clinic supplies and inventory, ensuring adequate stock levels of medical supplies and administrative materials.
- Maintain a clean, organized, and efficient clinic environment.
- Support clinic management with filing, data entry, and reporting tasks.

**Requirements**:

- Required language(s): English, Bahasa Malaysia.
- Prior experience in healthcare, clinic, or administrative roles is preferred. Experience in clinic setup or similar roles is a plus.
- Exceptional communication, and interpersonal skills.
- Self-starter mentality with the ability to thrive in a startup environment.
- Resilient and adaptable to change in a fast-paced startup environment.
- Detail-oriented with the ability to manage multiple priorities efficiently.
- Ability to work independently and in a team environment
- Computer literate, familiar with Microsoft Office Application
- One (1) working Saturday per month for compulsory training.
- Available immediately.
- Applicants should be Malaysian citizens

**Why join us?**
- Permanent position
- Normal working hours
- Near to public transport ( LRT/MRT Ampang Park)
- Competitive remuneration and benefits
- Priceless training and career advancement
- Medical & hospitalization coverage
- Attendance Allowance
- Childcare Allowance
- Birthday token
- Additional leaves: Marriage Leave, Compassionate Leave, Child & Senior Care Leave etc.
- Allowances for Special Circumstances and Occasions - Maternity, Wedding, Funeral token

**Job Types**: Full-time, Permanent

Pay: RM2,300.00 - RM3,000.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What is your notice period?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Clinic Admin Assistant: 1 year (preferred)

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