Process Improvement Analyst

6 months ago


Kuala Lumpur, Malaysia British American Tobacco Full time

**BAT is evolving at pace - truly like no other organisation.**

**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey**

**BAT **DIGITAL BUSINESS SOLUTION **IS LOOKING FOR A PROCESS IMPROVEMENT ANALYST**

**SENIORITY LEVEL**:Junior Management Level

**FUNCTION**: DBS - Business Optimisation Center

**SALARY RANGE**:Starting at RM 8,400.00 + excellent benefits + market leading bonus

**LOCATION**:Bandar Sunway, Selangor, Malaysia

**ROLE POSITIONING AND OBJECTIVES**

**Reports to**:PDTE Product Costing

**Reporting Level**:Manages Self

**Geographic Scope**:Selangor, Malaysia

**WHAT YOU WILL BE ACCOUNTABLE FOR**
- Engages with GBS R2R Hubs, CoEs and business representatives for the product costing functional area to identify and validate process improvement and define efficient solutions for gaps identified;
- Participates in the functional global process improvement, alignment, and decision-making forums [Focus Groups and Design Review Group Meetings] presenting proposals and chipping in to the solutioning approach;
- Supports the progression of local/regional/global system and process changes [permanent or temporary - waivers] ensuring that the accurate governance and controls are consistently applied;
- In collaboration with relevant IDT representatives, GBS teams and other relevant teams, provides input on the process (re)design and supports the implementation of related system changes / new tools;
- Supports the development of action plans for variances as identified throughout the quality audit process and implements corrective and preventative actions;
- Supports on the effective project management of all relevant initiatives’ portfolio [small/medium size], monitoring implementation, progress against the plan and ensure action plans are in place to mitigate identified risks;
- Contributes to the identification of continuous improvement initiatives [small/medium size] and the efficient design/re-design of the R2R template for the product costing process area, but also cross-functionally/cross-sub-functionally;
- Monitors benefits delivery for the improvement initiatives;
- Supports the building of arguments that provide compelling mentorship on how proposed change will build value to the business moving forward;
- Monitors the accuracy and relevance of performance standards including the evaluation of performance metrics, reporting, and making recommendations as required;
- Ensures close working relationship with Functional CoE teams, Functional DBS teams, BOC as well as other collaborators as required;
- Interacts and provides valuable points of view with teams and stakeholders and contribute to productive decision-making conversations;
- Communicates effectively via all channels;
- Collaborate with other teams to exchange knowledge, best practices, and opportunities for improvement;
- Promote strong teamwork and cross functional/departmental collaboration;

**ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE**
- Proven expertise in the relevant R2R functional areas [ Product Costing] in a multinational environment with at least 2-3 years’ experience in a similar role focusing on process improvement;
- Good IT understanding of R2R technology field (proven experience is an advantage);
- Practical experience in managing project assignments;
- Relevant working experience in a multinational matrix organization;
- Ability to develop, communicate and deliver clear action plans;
- Good eye for business, having a solution mentality and out of the box thinking;
- Committed to results;
- Experienced in Change management and Project Management;
- Good understanding in variance analysis and financial analysis

**WE ARE BAT**

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. **See what is possible for you at BAT.**
- Global Top Employer with 53,000 BAT people across more than 180 markets
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
- Diversity leader in the Financial Times and International Women’s Day Best Practice winner
- Seal Award winner - one of 50 most sustainable companies

**BELONGING, ACHIEVING, TOGETHER**

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. **Come bring your difference



  • Kuala Lumpur, Malaysia Mastercard, Inc. Full time

    Associate Analyst, Business Process Improvement **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments...


  • Kuala Lumpur, Malaysia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Assistant Manager

    6 months ago


    Kuala Lumpur, Malaysia Prudential plc Full time

    Assistant Manager - Data Analysts & Process Improvement Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best...


  • Kuala Lumpur, Malaysia Petrofac Full time

    **_**Please provide us the supporting letter from university/ college stated on the duration of the internship._** **SCOPE A (DOCUMENT MANAGEMENT)** The intern will be assigned to support in the Document Management process with the following key deliverables: - Document review exercise for BMS System documents, Operating Procedures (the intern will be...


  • Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **ACCOUNTABILITIES** - **Business and Operational** - Engages with GBS R2R Hubs, CoEs, Global Teams and business representatives for...

  • Business Analyst

    6 months ago


    Kuala Lumpur, Malaysia TribeHired.com Full time

    **Business Analyst Job Description** The primary role of a Business Analyst is to bridge the gap between business stakeholders and technology teams, ensuring that the software and systems developed align with business requirements. The following is a comprehensive job description for a Business Analyst: **Job Title: Business Analyst** Job Summary: The...

  • Solutions Analyst

    6 months ago


    Kuala Lumpur, Malaysia CAPCO Full time

    Role Description - The Solutions Analyst will work in the Digital & Distribution work stream within the technology value stream to contribute in the formulation of high level solutions and oversee the development and delivery cycle. - The Solutions Analyst will work with the business analysts, product owners, system solutions architect and development team...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Assistant Manager, Process Improvements & Partnerships **If you are looking to excel and make a difference, take a closer look at us...** **Functional (job responsibilities)** - To assist in creating a platform and proposition to ease and entice PFS product x-selling - To assist to revamp and simplify on-boarding process and centralizing potential friction...

  • Business Analyst

    6 months ago


    Kuala Lumpur, Malaysia RF workforce Solutions Full time

    **Responsibilities**: Collaborate with business stakeholders to understand their objectives and document detailed requirements for IT projects. Evaluate existing business processes and workflows to identify opportunities for improvement and optimization. Develop and propose IT solutions that meet business needs, considering feasibility and...

  • Business Analyst

    3 months ago


    Kuala Lumpur, Malaysia Zurich Insurance Full time

    **Purpose** **Key Accountabilities** - Leads the project resource planning, design, and implementation of business requirements and system modifications in projects/ initiatives. - Leads and draw up the business requirements gathering (BR Document) with relevant stakeholders. Analyse, document and reviews business processes requirements with product...

  • Business Analyst

    7 months ago


    Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Why join us**: Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth...

  • Business Analyst

    6 months ago


    Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Why join us**: Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the...

  • Business Analyst

    7 months ago


    Kuala Lumpur, Malaysia HSBC Full time

    -Job description **Why join us**: Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth...

  • Financial Analyst

    6 months ago


    Kuala Lumpur, Malaysia YC Capital Sdn Bhd Full time

    **Job description**: - We are looking for a Financial Analyst to provide accurate and data based information on company’s profitability, solvency, stability and liquidity. You will research and analyze financial information to help company make well informed decisions, write reports and monitor financial movements. **Responsibilities**: - Consolidate...

  • Business Analyst

    7 months ago


    Kuala Lumpur, Malaysia Rapsys Technologies Full time

    Job Description: Business Analyst Malaysia - Minimum 7+ years of professional experience as business change analyst in financial markets related banking products, - Has experience on Crypto currencies and CASP monitoring - Degree (or similar) in Engineering and MBA is preferred - A strong understanding of Cash Management systems or Payment Systems or Core...


  • Kuala Lumpur, Malaysia Ria Financial Services Full time

    Quality Assurance Analyst We are seeking a talented and motivated **QA Analyst** with a strong understanding of software testing methodologies and practices to join our team. As a QA Analyst, you will be responsible for ensuring the quality and reliability of our software products by designing and executing test plans, identifying defects, and collaborating...

  • Business Analyst

    6 months ago


    Kuala Lumpur, Malaysia ATG Nexus Sdn Bhd Full time

    Business analysts are the drivers of our continued growth and success. With their commitment to innovation, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and productivity. **Responsibilities**: - Work with colleagues and stakeholders to gain an in-depth understanding of critical business requirements. -...


  • Kuala Lumpur, Malaysia iByte Solutions Sdn Bhd Full time

    We are seeking a highly skilled and detail-oriented Business and Data Analyst to join our team. As a Business or Data Analyst, you will be responsible for analyzing and interpreting complex business data to identify trends, patterns, and insights that will drive strategic decision-making within the organization. Your primary focus will be on evaluating...

  • Business Analyst sh

    8 months ago


    Kuala Lumpur, Malaysia Encora Full time

    **Key Responsibility -** Analyse business process to identify gaps and opportunities for Improvements/robotics automation. Document business requirements and redesign process for robotics process automation(RPA) and produce quality solution design document(SDD). Work with relevant stakeholder, process owner and RPA developers on process improvement...

  • Process Trainer

    6 months ago


    Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Process Trainer **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Japanese language english Thai Process Training Japenese BPO Skills BPO industry Quality Analyst skills - Position: Process Trainer - Thai Speaker + JLPT N1...