Process Improvement Manager

5 days ago

Kuala Lumpur, Malaysia British American Tobacco Full time

**BAT is evolving at pace - truly like no other organisation.**

**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey**

**ACCOUNTABILITIES**
- **Business and Operational**
- Engages with GBS R2R Hubs, CoEs, Global Teams and business representatives for the respective functional area to identify and validate process improvement and define optimal solutions for gaps identified.
- Active participation in the functional global process improvement, alignment, and decision-making forums [Focus Groups and Design Review Group Meetings] presenting proposals, facilitating and contributing to solutioning
- Manages the progression of local/regional/global system and process changes [permanent or temporary - waivers] ensuring that the proper governance and controls are consistently applied.
- Active support and delegate of the Global Process Expert in process (re)design initiatives and has active contribution to implementation of any related system changes / new tools
- Drives collaboration with relevant Data Management teams to incorporate the design of key data aspects supporting the respective process and data quality improvements.
- Drives action plans for opportunities identified for processes under remit.
- Drives effective project management of the assigned improvement initiatives’ portfolio [small/medium size], monitoring implementation, progress against the plan and ensure action plans are in place to mitigate identified risks.
- **
Transformation**
- Coordinates processes continuous improvement initiatives and the efficient design/re-design of the R2R template for the allocated process area and cross-functionally, ensuring that they meet the business objectives [including standardization, automation, controls, and data harmonization aspects]
- Monitors benefits delivery for the improvement initiatives.
- Leveraging Process / Data Analytics, builds and articulates business cases that provide compelling guidance on how proposed change will create value to the business moving forward.
- Monitors the accuracy and relevance of performance standards including the evaluation of performance metrics, reporting, and making recommendations to close the gaps and meet the targets set.
- ** Relationship**
- Drives and ensures close working relationship with GBS R2R, Functional CoE teams, Functional DBS teams, BCT as well as other stakeholders as required
- Interacts and provides valuable points of view with peers and stakeholders
- Communicates effectively via all channels
- Initiate and maintain very good collaboration with other teams to exchange knowledge, best practices, and opportunities for improvement
- Promote strong teamwork and cross functional/departmental collaboration.

**EXPERIENCE, SKILLS, KNOWLEDGE**

**EXPERIENCE**
- Proven expertise in the relevant Operations Finance areas, in a multinational environment, with minimum 5 years’ experience on operational and/or process improvement roles. Working in a factory/supply chain will be an advantage
- Good understanding of technology within Operations Finance areas (proven experience is an advantage)
- Practical experience in projects management and implementation
- Relevant working experience in a multinational matrix organization

**SKILLS (Technical / Functional / Leadership)**
- Ability to develop, communicate and deliver clear action plans
- Solid business acumen
- Solution driven mindset and out of the box thinking, including cross-functional understanding of impact
- Proactive attitude, motivated to achieving results
- Change management skills and stakeholder management skills (including senior levels)

**EDUCATION**
- Education: University Degree (Finance/Business)
- Master degree and/or other relevant trainings / certifications will be a key advantage (eg CIMA/ACCA, Lean/6Sigma, project management, accounting, SAP/S4 etc)

**WE ARE BAT**

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. **See what is possible for you at BAT.**
- Global Top Employer with 53,000 BAT people across more than 180 markets
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
- Diversity leader in the Financial Times and International Women’s Day Best Practice winner
- Seal Award winner - one of 50 most sustainable companies

**BELONGING, ACHIEVING, TOGETHER**

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. **Come bring your difference

  • Associate Manager, Process Improvement

    5 days ago

    Kuala Lumpur, Malaysia Standard Chartered Full time

    **Job**: Retail Banking **Primary Location**: Asia-Malaysia-Bukit Jalil KL **Schedule**: Full-time **Employee Status**: Permanent **Posting Date**: 30/Apr/2024, 12:55:42 AM **Unposting Date**: Ongoing **The Role Responsibilities** - Perform on-going process review for SG CCC with an objective to improve its operational efficiency - Support in the...

  • Process Improvement Analyst

    4 days ago

    Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT **DIGITAL BUSINESS SOLUTION **IS LOOKING FOR A PROCESS IMPROVEMENT ANALYST** **SENIORITY LEVEL**:Junior Management...

  • Process Improvement Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

  • Process Improvement Specialist

    2 weeks ago

    Kuala Lumpur, Malaysia Standard Chartered Full time

    **Job**: Retail Banking **Primary Location**: Asia-Malaysia-Bukit Jalil KL **Schedule**: Full-time **Employee Status**: Permanent **Posting Date**: 24/Apr/2024, 1:25:58 AM **Unposting Date**: Ongoing **Role Responsibilities** - Perform on-going process review for SG CCC with an objective to improve its operational efficiency - Support in the...

  • Process Improvement Analyst

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia British American Tobacco Full time

    BAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT DIGITAL BUSINESS SOLUTION IS LOOKING FOR A PROCESS IMPROVEMENT ANALYSTSENIORITY LEVEL:Junior Management LevelFUNCTION: DBS - Business...

  • Intern Document Management

    4 days ago

    Kuala Lumpur, Malaysia Petrofac Full time

    **_**Please provide us the supporting letter from university/ college stated on the duration of the internship._** **SCOPE A (DOCUMENT MANAGEMENT)** The intern will be assigned to support in the Document Management process with the following key deliverables: - Document review exercise for BMS System documents, Operating Procedures (the intern will be...

  • Assistant Manager, Process Improvements

    1 week ago

    Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Assistant Manager, Process Improvements & Partnerships **If you are looking to excel and make a difference, take a closer look at us...** **Functional (job responsibilities)** - To assist in creating a platform and proposition to ease and entice PFS product x-selling - To assist to revamp and simplify on-boarding process and centralizing potential friction...

  • Assistant Manager, Process Improvements

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    Assistant Manager, Process Improvements & PartnershipsIf you are looking to excel and make a difference, take a closer look at us...Functional (job responsibilities) To assist in creating a platform and proposition to ease and entice PFS product xselling To assist to revamp and simplify onboarding process and centralizing potential friction points from front...

  • Assistant Manager, Process Improvements

    2 months ago

    Kuala Lumpur, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Functional (job responsibilities) - To assist in creating a platform and proposition to ease and entice PFS product x-selling - To assist to revamp and simplify on-boarding process and centralizing potential friction points from front liners - To assist in executing and act as main...

  • Associate Analyst, Business Process Improvement

    3 weeks ago

    Kuala Lumpur, Malaysia Mastercard, Inc. Full time

    Associate Analyst, Business Process Improvement **Our Purpose** We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments...

  • Assistant Manager, Process Improvements

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at usFunctional (job responsibilities) To assist in creating a platform and proposition to ease and entice PFS product xselling To assist to revamp and simplify onboarding process and centralizing potential friction points from front liners To assist in executing and act as main point of...

  • Continuous Improvement Assistant Manager

    3 weeks ago

    Kuala Lumpur, Malaysia British American Tobacco Full time

    **BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT KL** **IS LOOKING FOR A CONTINUOUS IMPROVEMENT ASSISTANT MANAGER** **SENIORITY LEVEL**:Management **FUNCTION**: GBS Legal and...

  • Associate Analyst, Business Process Improvement

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Mastercard, Inc. Full time

    Associate Analyst, Business Process ImprovementOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and...

  • Continuous Improvement Assistant Manager

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia British American Tobacco Full time

    BAT is evolving at pace - truly like no other organisation.To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journeyBAT KL IS LOOKING FOR A CONTINUOUS IMPROVEMENT ASSISTANT MANAGERSENIORITY LEVEL:ManagementFUNCTION: GBS Legal and External AffairsSALARY...

  • Associate Analyst, Business Process Improvement

    3 weeks ago

    Kuala Lumpur, Malaysia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Associate Analyst, Business Process Improvement

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Mastercard Full time

    Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Csi Process Manager

    2 months ago

    Kuala Lumpur, Malaysia Fujitsu Full time

    Responsible / Accountable for: - Analyzing the current service and creating a Service Improvement Plan with defined metrics for improvement in technology, process, and business demand presenting it to the customer according to contractual agreement; - Work with all EUS Service Management and Process Owners for review and management of Service Levels and CSI...

  • Csi Process Manager

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Fujitsu Full time

    Responsible / Accountable for: Analyzing the current service and creating a Service Improvement Plan with defined metrics for improvement in technology, process, and business demand presenting it to the customer according to contractual agreement; Work with all EUS Service Management and Process Owners for review and management of Service Levels and CSI...

  • Process Excellence, Manager

    2 weeks ago

    Kuala Lumpur, Malaysia BASF Asia-Pacific Service Centre Sdn. Bhd. Full time

    **_Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? _** **_Do you want an open, supportive, and caring working environment?_** **_ Do you view your development needs seriously as we do?_** **_ If YES, then take your career to the #NextLevel with BASF !_** **Objectives of the...

  • Manager, Process Excellence

    1 week ago

    Kuala Lumpur, Malaysia Klook Full time

    Kuala Lumpur Full Time About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million...