WMS Process Reengineering Manager
7 days ago
**Contract type**: Permanent
**Location**: Kuala Lumpur
**Sector**:
Other Roles
**Salary**: RM10,000 - RM13,000 per month
**Contact name**: Andre Chiang
**Published**: about 13 hours ago
Job description
**Responsibilities**:
**Assessment and Analysis**:
Conduct a comprehensive analysis of existing warehouse processes and workflows to identify inefficiencies, bottlenecks, and areas for improvement.
Collaborate with key stakeholders to understand their requirements, expectations, and insights.
Utilize an in-depth understanding of WMS functionalities, features, and implementation experience to assess the current WMS.
**Process Reengineering Strategy**:
Develop a strategic plan for WMS process reengineering, aligning it with overall business goals and objectives.
Define key performance indicators (KPIs) to measure the success of reengineering efforts.
Employ strong analytical skills for process analysis, identifying bottlenecks, inefficiencies, and areas for improvement.
Utilize expertise in process redesign to optimize warehouse processes in alignment with industry best practices and organizational goals.
**Technology Evaluation and Integration**:
Evaluate emerging WMS technologies and trends to identify opportunities for improvement.
Collaborate with IT teams to seamlessly integrate new technologies into the existing WMS infrastructure.
Ensure chosen technologies align with the organization's budget and goals.
Exhibit skills in project planning and execution, including defining objectives, setting timelines, resource allocation, and managing budgets.
Implement change management strategies to facilitate the smooth transition from old to new processes.
**Cross-Functional Collaboration**:
Work closely with cross-functional teams, including operations, IT, logistics, and finance, to gather input and insights.
Foster collaboration and communication between different departments to ensure a holistic approach to process improvement.
Utilize data analysis tools and techniques to inform process improvements and measure the impact of changes.
Possess WMS configuration capability to support reengineered processes.
**Change Management**:
Develop and implement change management strategies to ensure successful adoption of reengineered processes.
Communicate changes effectively to all stakeholders, addressing concerns and ensuring buy-in.
Provide training and support to employees affected by the process changes.
Maintain clear documentation of current processes, proposed changes, and the impact of those changes.
**Risk Management**:
Identify potential risks associated with process reengineering and develop mitigation plans.
Monitor and assess the impact of changes on day-to-day operations and address issues promptly.
Lead cross-functional teams involved in process reengineering, ensuring collaboration and alignment with organizational goals.
**Performance Monitoring and Optimization**:
Implement monitoring systems to track the performance of reengineered processes.
Continuously analyze data to identify further areas for optimization and improvement.
Regularly review KPIs to ensure that the reengineered processes align with organizational goals.
**Compliance and Quality Assurance**:
Ensure that reengineered processes comply with industry regulations and standards.
Establish feedback mechanisms to gather input from warehouse staff and other stakeholders for process refinement.
Implement quality assurance measures to guarantee accuracy and reliability in warehouse operations.
Exhibit problem-solving skills, including root cause analysis and risk management for process inefficiencies.
**Documentation and Reporting**:
Maintain detailed documentation of the reengineering process, changes made, and the rationale behind them.
Generate regular reports for management, highlighting the impact of process improvements on efficiency and cost savings.
Identify and mitigate risks associated with process reengineering projects.
**Continuous Improvement**:
Foster a culture of continuous improvement within the warehouse and related processes.
Stay informed about industry best practices and emerging technologies to drive ongoing enhancements.
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