Csi Process Manager

Responsible / Accountable for: Analyzing the current service and creating a Service Improvement Plan with defined metrics for improvement in technology, process, and business demand presenting it to the customer according to contractual agreement; Work with all EUS Service Management and Process Owners for review and management of Service Levels and CSI...

The IAU Analyst will be responsible for reviewing incoming referrals and making the determination whether the case can be worked based on established threshold and scope objectives. The IAU Analyst position is in effect a triage or filter within CSIS, efficiently working investigations “in-house” when warranted and freeing up other Investigators for more...

**Job Title**: Assistant Manager, Compliance **Reports To**: Manager Compliance, CSO **Role Purpose**: To support the Head CSO, Senior Manager and Manager Compliance in the effective implementation and monitoring compliance/quality assurance functions which include oversight auditing against relevant business units and external service providers to ensure...

**Reports To**: Manager Compliance, CSO **Role Purpose**: To support the Head CSO, Senior Manager and Manager Compliance in the effective implementation and monitoring compliance/quality assurance functions which include oversight auditing against relevant business units and external service providers to ensure conformance to regulatory requirements, IOSA...

**Position Title** - Quality Tracking Executive **Reports To** - Manager, Customer Engagement & Insights **Role Purpose** - Responsible to assist Manager and Senior Executive to perform analysis and reporting on CSI and NPS for MAG businesses. The aims are to minimize the repeated breakages, address the root cause, and improve the customer...

**Reports To** - Manager, Customer Engagement & Insights **Role Purpose** - Responsible to assist Manager and Senior Executive to perform analysis and reporting on CSI and NPS for MAG businesses. The aims are to minimize the repeated breakages, address the root cause, and improve the customer experience. **Key Accountability** - Analyse, monitor, and track...

Position Title Quality Tracking ExecutiveReports To Manager, Customer Engagement & InsightsRole Purpose Responsible to assist Manager and Senior Executive to perform analysis and reporting on CSI and NPS for MAG businesses. The aims are to minimize the repeated breakages, address the root cause, and improve the customer experience.Key Accountability Analyse,...

**Reports To**: - Senior Executive, Customer Insights & Engagement **Role Purpose**: - Responsible to assist the Senior Executive, Customer Insights & Engagement in analysing customer data to identify CSI and NPS performance trends for various MAG business pillars through regular and ad-hoc reports, aiming to minimize recurring issues, address root...

**Position Title**: - Executive, Customer Insights & Engagement **Reports To**: - Senior Executive, Customer Insights & Engagement **Role Purpose**: - Responsible to assist the Senior Executive, Customer Insights & Engagement in analysing customer data to identify CSI and NPS performance trends for various MAG business pillars through regular and ad-hoc...

Perform comprehensive credit assessment which include financial statement analysis, financial forecast, customer’s profile, industry and market trend, transaction parameters review and etc. - Process and interpret financial statements into CSI internal form. - Support with customer, industry and product research. - Support with analysing of quantitative...

[RN] Our client is a financial and leasing company. Objective: To ensure lease documentation meets CSI & Funders’ requirements and leases are funded as soon as the documentation is complete. **Key Functional Responsibilities and Accountabilities** Lease documentation and funding package production for APAC region which include the relevant forms,...

-Job description **Why join us?** This department is responsible to analyse the corporate actions swift and documents received from agent or registrar and to broadcast it to the client. An accurate broadcast is required in order for client to manage their entitlement projection and to elect on any options provided by agent on the respective CA...

about the job Lead and oversee a team of engineers responsible for Process utilities system; Mentor and coach team members, supporting their professional growth and development, and ensuring a high level of technical competency within the team;Provide technical leadership and expertise in the design of process utilities system, including process gases,...

about the job Lead and oversee a team of engineers responsible for Process utilities system; Mentor and coach team members, supporting their professional growth and development, and ensuring a high level of technical competency within the team;Provide technical leadership and expertise in the design of process utilities system, including process gases,...

about the job Lead and oversee a team of engineers responsible for Process utilities system; Mentor and coach team members, supporting their professional growth and development, and ensuring a high level of technical competency within the team;Provide technical leadership and expertise in the design of process utilities system, including process gases,...

about the job Lead and oversee a team of engineers responsible for Process utilities system; Mentor and coach team members, supporting their professional growth and development, and ensuring a high level of technical competency within the team;Provide technical leadership and expertise in the design of process utilities system, including process gases,...

Key Responsibilities: As a Process Department Manager, shall be responsible to lead and manage effectively Process Team function and resources for Process Engineering and Pre-commissioning and Commissioning as to support company business in execution of proposal and awarded project which include but not limited to the followings: Department Resource...

Key Responsibilities: As a Process Department Manager, shall be responsible to lead and manage effectively Process Team function and resources for Process Engineering and Pre-commissioning and Commissioning as to support company business in execution of proposal and awarded project which include but not limited to the followings: Department Resource...

-Job description **Why join us?** If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Global Debt Markets Derivatives Trade Processing Management is integral to HSBC’s purpose and strategy, playing a valued role in Rates trading life cycle management. Our global team of...

Job descriptionWhy join us?If you're looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Global Debt Markets Derivatives Trade Processing Management is integral to HSBC's purpose and strategy, playing a valued role in Rates trading life cycle management. Our global team of Middle...