Manager - Personal Financial Services
3 weeks ago
If you are looking to excel and make a difference, take a closer look at us
- Develop value add / income generating products that would help the Bank in achieving business objectives & goals
- Develop digital solutions to provide 24/7 services and improve customers engagement / self-service cpabilities that would enable the Bank in achieving business objectives & goals
- Portfolio Management with in-depth analysis and understanding of the portfolio and system to formulate relevant system enhancement requirement to improve customer experience and customer handling
- Provide system enhancements requirement, coordinate and participate in UAT & health checks to ensure system functionality as per requirements and smooth implementation
- Manage the Anti-Attrition activities and deal with Mortgage Loan Retention Unit on Interest Rate Reduction & Early Termination Fee discount or waiver related issue for decision making, problem solving and brainstorming as well as development of anti-attrition strategies to reduce attrition, minimize yield erosion as a result of loan repricing.
- Work with Customer Experience Department and other frontliner units to resolve customer complaints timely and efficiently. Develop strategies/plans/processes to prevent or minimize occurrences of complaints.
- Ensure compliance in all internal and external dealings.
Job requirement
- Experience in data analysis and data management
- Experience in system enhancements, UAT & health checks
- Experience in handling of customer requests & complaints investigation and resolutions
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
- We seek to strike a balance between diversity, inclusion and merit to achieve our _
- mission of infusing diversity in thinking and skillsets into our organisation._
- are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. _
- Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation._
-
Manager - Personal Financial Services
2 weeks ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us - Job Description - Responsibilities: - Project management of key PFS system related projects in line with business direction to drive PFS business growth & franchise leadership (Deposit & FD Businesses) - Responsible for delivery of projects for PFS. Some projects are complex or...
-
Management Trainee
3 weeks ago
Kuala Lumpur, Malaysia Financial Services Company Full time**Management Trainee** **Location :Tmn Desa, Old Klang Road** **Working Days : 5 days** **Nature of Business :Financial Services** - **Job Descriptions**:_ - Identify plan and develop new business opportunities, strategies, sales, marketing ideas - Create new leads and expand services into key markets - Develop relationships with key accounts and...
-
Management Trainee
4 weeks ago
Kuala Lumpur, Malaysia Financial Services Company Full time**Management Trainee** **Location : Tmn Desa, Old Klang Road** **Working Days : 5 days** **Nature of Business**:Financial Services** - **Job Descriptions**:_ - Identify plan and develop new business opportunities, strategies, sales, marketing ideas - Create new leads and expand services into key markets - Develop relationships with key accounts and...
-
Management Trainee
22 hours ago
Kuala Lumpur, Malaysia Financial Services Company Full time**Management Trainee** **Location : Tmn Desa, Old Klang Road** **Working Days : 5 days** **Nature of Business**:Financial Services** - **Job Descriptions**:_ - Identify plan and develop new business opportunities, strategies, sales, marketing ideas - Create new leads and expand services into key markets - Develop relationships with key accounts and...
-
Assistant Manager
2 weeks ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeAssistant Manager - Personal Financial Services Credit (SMF Operations) **If you are looking to excel and make a difference, take a closer look at us...** - Minimum 1 year experience in Share Margin/ Branch Banking/ Stock broking Operations/ Customer Service in financial industry - Knowledge on Share Margin Financing - Intermediate knowledge on share market...
-
Manager - Personal Financial Services (Account
3 weeks ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeManager - Personal Financial Services (Account Deposits) **If you are looking to excel and make a difference, take a closer look at us...** **If you are looking to excel and make a difference, take a closer look at us...** **Responsibilities**: - Cultivate and maintain strong proactive relationships management with a designated portfolio of customers in...
-
Executive - Personal Financial Services
2 weeks ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeExecutive - Personal Financial Services Telemarketing (Cards Portfolio) **If you are looking to excel and make a difference, take a closer look at us...** **Functional (job responsibilities)** - Engage customers for cross sell purpose via phone in promoting HLB credit cards / personal loan by using probing, qualifying and closing skills. - Generate...
-
Personal Financial Service
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full timePersonal Financial Service - Mobile Deposit Specialist-6If you are looking to excel and make a difference, take a closer look at us...Generate and qualify leads from internal and external lists to achieve acquisition goalsSource and develop client referrals to achieve acquisition goalsDevelop sales proposal and customize by clientSchedule sales activity and...
-
Manager, Manager
2 weeks ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeManager, Manager - Personal Financial Services (Customer & Process Management) **If you are looking to excel and make a difference, take a closer look at us...** **If you are looking to excel and make a difference, take a closer look at us...** **Responsibilities**: - Monitor daily operations to ensure due process, accuracy and accountability are...
-
Financial Services Technology Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia EBC Financial Group Full timeCompany OverviewEBC Financial Group is a dynamic global financial services provider based in London. We offer a range of services including global financial investment, asset management, and financial consulting. Our team comprises seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table.We have experienced...
-
Financial Services Development Officer
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Trive Financial Services Malta Limited Full timeJob Title: Business Growth StrategistWe are seeking a strategic thinker to join our team as a Business Growth Strategist at Trive Financial Services Malta Limited.About the RoleThis role offers a unique opportunity to develop and execute strategic business plans, identify new business opportunities, and drive sales growth.You will be responsible...
-
IT Asset Manager
2 weeks ago
Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full timeOur client is seeking an EUS ALM Manager (Asset and Lifecycle Manager) responsible for the effective monitoring, management of hardware and software and services assets throughout the lifecycle. This person will be responsible for designing, implementing, and operating an effective asset management strategy and leadership to the ALM team. This will include...
-
Avp, Personal Financial Services
6 hours ago
Kuala Lumpur, Malaysia United Overseas Bank (Malaysia) Bhd Full time**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...
-
Manager - Personal Financial Services (E
2 weeks ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeManager - Personal Financial Services (E - Commerce-Channel Marketing)-2 **If you are looking to excel and make a difference, take a closer look at us...** **If you are looking to excel and make a difference, take a closer look at us...** **Responsibilities**: - To collaborate with internal (inter-department, branches, sales & digital team) & external...
-
Financial Services Professional
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia My Wishes Integrated Services Full timeJob DescriptionAs a Financial Planner at My Wishes Integrated Services, you will be responsible for analyzing clients' financial information to identify areas for improvement.Key ResponsibilitiesAnalyze clients' financial situations to identify areas for improvement.Develop personalized financial plans to help clients achieve their goals.Implement and manage...
-
Manager - Personal Financial Services (Business
2 weeks ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeManager - Personal Financial Services (Business Compliance) **If you are looking to excel and make a difference, take a closer look at us...** **f you are looking to excel and make a difference, take a closer look at us...** **Responsibilities**: - Ensure prompt and complete self-assessments for all business units within PFS. - Ensure timely and accurate...
-
Personal Financial Consultant
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timePersonal Financial Consultant (GROW Program)This job is a Personal Financial Consultant under the GROW Program that involves providing banking solutions, financial advisory, and building customer relationships in an accelerated career path. You might like this job because it offers job rotations, rewards, and exposure to wealth management in a leading...
-
Associate Data Management Specialist
6 hours ago
Kuala Lumpur, Malaysia SWIFT Financial Messaging Services Full timeAbout the Role The SWIFTRef Operation team is responsible for performing gathering and validating various payment information on financial institutions across the world through direct contact or through any other reliable sources. This data is then used for publication in the SWIFTRef directories. Key Responsibilities Responsible for performing research,...
-
Personal Financial Consultant
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia CIMB BANK BERHAD Full timeDirect message the job poster from CIMB BANK BERHADCIMB Group is a leading focused ASEAN bank and one of the region's foremost corporate advisors. Headquartered in Kuala Lumpur, Malaysia, CIMB provides consumer banking, commercial banking, investment banking, Islamic banking, and asset management products and services. As the fifth largest banking group by...
-
Personal Financial Services Credit Role
6 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full timeHong Leong Bank Personal Financial Services CreditThis is a Senior Data Scientist position in our Personal Financial Services Credit team. The ideal candidate will work closely with the enabler team to develop and identify new data sources, create use cases and publish the analytics content.Key responsibilities include performing data analytics, developing...